Sales Share Summary Part I
Summary of sales sharing When you live, study and work in a strange environment and a group of strangers for a period of time, will there be something different growing in your mind, and those things will become beautiful memories and rich experiences, which will be permanently stored in your deepest heart? Treasure house? In the past, this was the power of experience, and the study abroad network will remember such a wonderful time with you.
We are often confused about where wisdom comes from and where to go, how to capture the light of wisdom and find the balance we need at the junction of cost and income. We are often confused about where human power comes from, where it goes, and why we often panic in front of the huge market and have no way to observe it. I think the only way to answer these questions is to study.
Lev. Tolstoy once said: A mind without wisdom is like a lantern without a candle. ? As the saying goes? Never too old to learn? Exactly. Even though we have taken part in the work, we should not give up learning knowledge. On the contrary, as employees of an enterprise, it is of great benefit to read some books to broaden their horizons and absorb the successful experience of others after their busy work. Smart people are always good at filling their brains with other people's wisdom. This year, we learned the book "Growth" in the whole group and benefited a lot. In the fourth quarter, China Post Equipment Shenyang Co., Ltd. organized "reading for one hour every day and a book every month? With the upsurge of reading, the study in our branch is also in full swing. The following are some experiences that I have combined with my own work after studying. I hope to share it with my friends and make valuable suggestions.
I. Sales Plan
The basic principle of sales work is to make a sales plan and sell according to the plan. Sales plan management includes not only how to make feasible sales targets, but also the methods to achieve them. Everyone has his own characteristics and methods. The key is to find a set of methods that suit you best.
Second, customer relationship management.
If the customer is well managed, the customer will have sales enthusiasm and will actively cooperate. If customers are not effectively managed, or customer relationship management is rough, the result is that customers' sales enthusiasm cannot be mobilized and sales risks cannot be effectively controlled. Therefore, we must try our best to maintain the customer relationship, pay attention to every detail of the customer, and let the customer feel that you are always by his side.
Third, information feedback.
Information is the life of enterprise decision. Sales people are in the front line of the market, and they know the market trends, the characteristics of consumer demand and the changes of competitors best. This information is fed back to the company in time, which is of great significance to decision-making. On the other hand, the problems existing in sales activities should also be fed back to the company in time so that the management can formulate countermeasures in time. The salesman's work results include two aspects: one is sales volume, and the other is market information. For the development of enterprises, market information is more important. Because the sales volume was yesterday, it has been realized, and what has become a reality cannot be changed; Meaningful market information determines tomorrow's sales performance and tomorrow's market.
Fourth, team fighting capacity.
It is important to play the overall effect of the team. A cohesive team, her fighting capacity is the most powerful and unstoppable. So everyone, no matter which department or business, should always remember that he is a member of the team and a positive one. My actions cannot be separated from the team, and my actions will affect the team. In order to continuously consolidate and enhance their combat effectiveness, the team will also be duty-bound to support the positive actions of every salesperson. * * * Work hard together, * * * make progress together, and * * * reap together.
Verb (short for verb)? Sales is no small matter?
? Management is no small matter? An excellent manager is also a careful leader. The same,? Sales is no small matter? . Sales should be more cautious and prudent, looking for a win-win rule. Improve in learning, summarizing, practicing, groping and trying.
The above experience, I hope to inspire and help you, and I hope you can make progress with me!
I believe our tomorrow will be better!
Sales Share Summary Part II
When the leader asked me to look back on my sales experience this year, I suddenly felt that this year was very dull. In fact, I feel ashamed to listen to other people talk about their experiences that day. Maybe that's why I don't do as well as others.
First of all, I think I should find out my shortcomings in telemarketing this year:
1. There is no better publicity company. Although several clients remember my name and know me every time they call, they always mistake me for another publishing house.
I didn't really find the right person. Often go directly to the leader and always contact the leader without knowing it. It turned out that someone else was really responsible. Last time I listened to Mr. Ding's CD, he said it was more useful to find the right person than to talk. Now I have a special experience, which also shows that I didn't do my job well and didn't think from other aspects.
3. No perseverance, always impatient. After several rejections, I have no information to call the other party.
I don't like analyzing customers. Recently, I was deeply moved by Liu Jingli. Every time he finished, she was trying to figure out what the customer said and what kind of person that person was. He learned about that man's hobbies and personality through other customers. Only by analyzing and understanding customers can we get closer to customers and sell them.
In short, to do a good job in marketing, the above shortcomings must be removed. I will also report a positive attitude to study and do my job well.
Sales Share Summary Part III
1. The opening remarks should be attractive, so that customers can remember themselves for the first time, and then introduce the company and publicize the corporate culture and spirit. In the past, every time I sent a message or wrote a letter to a customer, it ended with Xi 'an * *, but now it ends with Shaanxi Zhongzhi * *. Let customers read more and remember more.
2. Understand customers' hobbies and temperament through other customers; Or through the network search, to understand customer results; Understand the family situation of customers, etc. , so that the communication will be closer.
3. Ask more, talk less and ask more, in order to better understand the needs of customers, but be sure to ask questions.
4. Take notes. At the end of each time, record the effective information in time and analyze it so that we can communicate well next time.
5. Care about customers with your heart. As Yan Wen said, if you treat customers with your heart, customers will gradually accept you and praise them more, but customers have a sense of identity and can better narrow the distance.
Of course, this is only what I personally think is more important, and I will practice it seriously. Recently, leaders are talking about learning, thinking and practice. We should not only study, but also think, so as to better apply what we have learned to practice.