The reasons why the funds in the petty cash account of JD.com are frozen and cannot be transferred out are as follows:

1. There are products with a collection period, such as multi-investment wealth management and bills, during which the reservation amount filled in when you make an appointment will be frozen.

2. If the equity crowdfunding margin has been paid, the balance of the small coffers equal to the payable margin will be frozen.

3. There is a white note service through the wealth management channel. If the white note service is opened with the Jingdong small vault, the funds of the small vault used to open the white note will be temporarily frozen.

4. After the property is selected, there will be a purchase earnest money transferred to the small treasury for freezing.

5. When there is an unfinished shopping mall order, the cash back payment will be temporarily frozen and will be automatically unfrozen on 15th after the shopping mall order is completed.

Extended information:

Solution

1. Adjust the amount of IOUs in arrears

When IOUs are not in arrears, the amount of IOUs can be adjusted to . At this time, the funds frozen in the small vault due to IOUs will be unfrozen immediately, and the transfer operation can be carried out at this time.

second, cancel the appointment of financial projects

the money in the small vault can be used to make an appointment for financial products, and some funds in the small vault will be frozen after the application for appointment is submitted. Cancel the reservation operation in my asset-my transaction list, and the money in the small vault will be unfrozen immediately. (Applicable direction: some funds are frozen due to the reservation of wealth management products through the small vault)

Three or 15 cashback activities paid by Jingdong in the future will distribute the cashback red envelopes to the small vault. If this part of the funds is frozen and cannot be withdrawn, it can be withdrawn within 15 natural days after receipt.

Fourth, cancel the financial plan

In the pocket money gadget, there is a dream plan. After the plan is made, a sum of money will be transferred from the bank card to the small vault on a regular basis. When the planned total amount is not reached, the transferred amount will be frozen in the small vault. At this time, as long as the plan is terminated, the money in the small vault will be thawed immediately.

V. Cancel the credit card repayment plan

The wealth management fund of Jindong small vault also has the function of credit card repayment. After the repayment plan is set, the money used to repay the credit card in this period will be frozen in the small vault. Users can unfreeze funds as long as they cancel the repayment plan themselves.

Resources: JD.COM-Help Center.