On the way to the hospital, a patient received a recommendation of a health insurance product on his mobile phone, and he was insured.
This sentence contains at least three information points: How do you know that this person is going to the hospital? How to judge whether the person who goes to the hospital is a patient? How can I buy health insurance when I am sick? The answers to these questions all point to one word: insurance technology.
with the development and application of next-generation information technologies such as big data, cloud computing, artificial intelligence, blockchain and mobile internet, the insurance industry and technological development are merging. Insurance technology has improved the work efficiency of insurance companies, optimized the customer service experience and improved the pain points of the insurance industry. The development of technology has greatly improved the insurance ecological environment and brought the insurance industry into a broader new development field.
so, the question is, how does Fintech change the traditional insurance?
Serving the real economy is the major premise
To discuss how Fintech can change the traditional insurance, there is a major premise: finance should return to the origin of serving the real economy, and so should insurance.
Huang Ruizhi, Assistant Secretary-General of insurance association of china, said at the beginning: Insurance technology can improve efficiency and reduce costs through the development of data and technology and the application in the whole insurance process, so that all areas of the national economy can obtain more efficient and convenient insurance services, thus enhancing the ability of the insurance industry to serve the real economy. For example, the blockchain is combined with agriculture and industry to effectively explore the path of precise poverty alleviation.
Ma Boyong, deputy director of the Digital Office of China Pacific Insurance Group Co., Ltd., provided some data: in recent years, there have been many earthquakes, typhoons and major disasters. From a global perspective, the insurance compensation for disaster management has reached 3%, but China may only have 1%. From these two data, we can see that our gap is very large.
Wu Wei, deputy general manager and chief marketing officer of Zhongan Insurance, proposed a solution: the essence of insurance has not changed, but the combination of technology and business makes insurance a stabilizer and connector between the Internet, finance and the real economy.
Fintech "blooms"
after clarifying the premise, technology landing is fundamental.
Chen Wei, CEO of Zhongan Technology, believes that smart wearable devices may become the new standard. Based on smart devices, health insurance does not require consumers to submit a medical report before giving a premium quotation. With the consent of users, insurance companies can collect personal sign data through smart devices. If you insist on exercising every day, according to these exercise data, the pricing of health insurance will be relatively low.
Zhang Xiaoyan, deputy secretary-general of Internet Finance Research Center of China People's Bank of China, pointed out that the principle of car networking and wearable devices is similar, and promoted the reform of auto insurance pricing model, including, for example, the reform of data base, the innovation of pricing basis and the promotion of pricing frequency. According to the driver's driving habits, the Internet of Vehicles can better control risks and make differentiated pricing on this basis.
Tao Quming, deputy general manager of Wanxiang blockchain, pointed out that whoever has the data will have the future users. Every enterprise now realizes the value of data. We all want to use other people's data, but we don't want our own data to be used by others. Is it possible to solve this seemingly unsolvable problem with a new technology or a new collaborative way? Only blockchain technology can give the answer.
Yang Dong, deputy dean of the Law School of Renmin University of China, cited a case of the combination of blockchain and big data technology: through the consistency of some intelligent contract data, including storage, protection and data discoverability, blockchain can achieve mutual trust and mutual benefit, which can improve the speed and efficiency of a more peer-to-peer digital process. For example, the British company Teambrella uses blockchain technology to support peer-to-peer insurance services.
Portrait of insurance industry comes out in p>22
With the development of insurance digitalization and big data, the pricing, risk control and basic model theory of insurance itself have undergone fundamental changes. The business model of the insurance industry has also begun to change to the retail mode. So, what will the insurance industry look like in 22?
Shao Haifeng, executive director of Ping An Group and general manager of Shanghai Yitong Financial Technology Co., Ltd. pointed out that insurance in 22 has two characteristics: one is insurance scene, and the other is product intelligence. In addition, the trend of mobile internet is unstoppable. The higher the convenience, the more critical the security is. We are looking for a balance between convenience and security.
Xu Guisheng, founder and CEO of Sponge Insurance, believes that with the rapid development of Internet insurance, "small-amount, high-frequency and fragmented" insurance has seamlessly cut into many scenes such as "clothing, food, housing and transportation" of consumers. Fragmentation scenarios need insurance to protect the entire consumption process. As far as travel is concerned, riding accident insurance is an active attempt by the insurance industry to test the water and enjoy the economy.
Liu Yang, managing director of p>JadeValue Insurance Technology Incubator, said that in the field of insurance technology, there are not many excellent enterprises, and the whole insurance technology market is still on the eve of dawn or in a slow state, which gives SMEs the best opportunity.