1. Query whether the face switch is turned on: Settings → Safety Management → Face Brush.

2. Only users who use 18 ID card for real-name verification can use the face brushing function.

3. Some mobile phones don't support it, and the interface will prompt: This device doesn't support tips related to face brushing for the time being.

4. Non-personal operation will cause the face brushing function to be locked.

5. Avoid the face being blocked, the movement should not be too fast or too slow, and avoid lowering your head or raising your head.

6. If the number of failures reaches a certain number, it will be locked and automatically unlocked after 24 hours.

(reply time: 2065438+July 2009 18. Please refer to the latest business changes announced by China Merchants Bank in official website. )