Are you asking about the after-sales service of fund customers? Including reminding customers to check the transaction confirmation in time. Introduce the methods and ways of customer service and information inquiry to customers. Provide product net worth information regularly. Inform customers in time when fund companies and fund products change.

The after-sales service of the fund mainly refers to serving customers by telephone, email, SMS and customer activities. Now there are many fund companies to strengthen after-sales service. The characteristics of fund customer service: professionalism, standardization, continuity and timeliness. Principles of fund customer service. The principle of customer first, effective communication, safety first and professional standards.