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Why is there no manual service on China Merchants Bank hotline?
China Merchants Bank's savings card service hotline is 95555. After dialing, press "3" to select the corresponding service according to the voice prompt (such as account inquiry selection 3 → 5 → 9; Loan consultation options 3→3→9, etc. ).

Credit card customer service hotline 4008205555 (after the cardholder inputs personal information according to the prompt for verification, he can select "9" to transfer to manual service. Customer without card: select 3#→ 1→3 for manual operation).

(reply time: March 25th, 202 1. Please refer to the latest business changes announced by China Merchants Bank in official website. )