The fund cannot be redeemed. Please confirm whether the fund to be redeemed is in a closed period, whether there is any special announcement, and whether the fund has special redemption rules (for example, once every two weeks, fund code 5314; Redeem once every two months, fund code 5329; Redeem once a month, fund code 5328, etc.).

if you can't redeem it despite the above factors, please contact jingdong financial customer service.