Woodpecker home maintenance was established in 1995, and Chongqing Woodpecker Network Technology Co., Ltd. was established in Chongqing on 20 14 and 12, establishing a national woodpecker home maintenance service platform and centrally managing 22 wholly-owned subsidiaries nationwide. It is the largest self-operated home maintenance service enterprise directly under China.
In 20 17, the company reorganized its equity, and 58 domestic first-class internet companies and funds, such as Tongcheng and Shunwei Capital, strategically invested in Woodpecker and became new shareholders of Woodpecker.
For a long time, the traditional home appliance repair industry has been plagued by opaque prices, poor service experience and insecure service quality. The fundamental reason lies in the asymmetry of information.
20 14 opens the family maintenance mode in the era of mobile internet.
It is understood that the one-stop service platform developed by Mubird has realized the full-process intelligent mobile Internet operation of "users placing orders online → system intelligent automatic processing and distribution → offline engineer APP receiving orders → standardized service → transparent price charging → users online payment → user evaluation → issuing electronic warranty cards".
Users sit at home, take out their mobile phones, and in a few simple steps, they can get home immediately. Wang Pengfei, chief operating officer of Woodpecker, said that the whole process was as fast and convenient as the take-out of the US group, which improved the user experience.