According to Article 148 of the Food Safety Law, consumers who produce food that does not meet the food safety standards or deal in food that they know does not meet the food safety standards may demand compensation of ten times the price or three times the loss from the producers and operators. If the additional compensation amount is less than 1000 yuan, it is 1000 yuan. However, the labels and instructions of food have the defects of not affecting food safety and not misleading consumers.

In the absence of personal injury, the merchant does not bear the compensation for mental damage; Only when personal injury is caused, consumers can file tort liability litigation, and the court will support compensation for mental damage.

: What are the rights of consumers?

1, the right to personal and property safety. Chapter II, Article 7 of the Consumer Protection Law stipulates that consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.

2. Right to know. Article 8 of the Law on the Protection of Consumers' Rights and Interests stipulates that consumers have the right to know the true situation of the goods they buy or use or the services they receive. Consumers have the right to ask business operators to provide information about price, origin, producer, use, performance, main components, production date, expiration date, instructions for use, after-sales service or service content, specifications and costs. According to the different conditions of goods or services.

3. Choose independently. Article 9 of the Consumer Protection Law stipulates that consumers have the right to choose their own goods or services. Consumers have the right to choose the operators who provide goods, choose the way of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services. Consumers have the right to compare, identify and choose their own goods or services.

4. Fair trade rights. Article 10 of the Consumer Protection Law stipulates that consumers have the right to fair trade. When purchasing goods or receiving services, consumers have the right to obtain fair trading conditions such as quality assurance, reasonable price and correct measurement, and have the right to refuse the compulsory trading behavior of operators.