Jin Jianxin Life's claim process is similar to that of other insurance companies. The first step is to call the service hotline as soon as the customer is out of danger. If the insurance was previously insured by an insurance salesman, then you should consult the insurance salesman about what materials need to be prepared for claims. Different insurance accidents need different claims materials. Therefore, it is recommended that customers consult clearly in advance. If you purchase directly through the after-sales outlets of Jianxin Life Insurance Company, you can directly call 9533 1 or 400-8855-668 to inform the customer service staff of your detailed insurance situation, so that the staff can help customers sort out what claims materials need to be prepared.
Next, the customer service needs to fill in the Application for Declaration and Payment of Claims Insurance, sign it by the customer after confirming that the information is correct, and then submit it to the claims service personnel of CCB Life together with the claims application materials. For online purchase, insurance agent purchase or telephone purchase, you can entrust an insurance salesman to buy, or you can send the materials to Jianxin Life Insurance Company yourself.
After the audit, the staff of CCB Life Insurance Company will make a settlement decision and inform the customer of the settlement conclusion. At the same time, they will also pay customers' claims on time, and then return some claims information to customers, such as the medical history of the insured. This is the end of the whole claim settlement procedure.
Note: The claim procedure of CCB Life Insurance generally includes the following steps: reporting a case, collecting materials, filling out a claim application, being audited by an insurance company, and obtaining compensation. When dealing with every claim detail, the vast number of policyholders must do it in accordance with the provisions of the insurance contract, so as not to bring trouble and disputes to your claim.