The founder and chairman of the board of directors of JD.COM Group issued an internal letter, proposing to improve the treatment of employees through various ways such as salary reduction for senior executives. Especially for Debon, the internal letter mentioned the establishment of "housing security fund" and "children's relief fund" to pay five insurances and one gold for Debon couriers.
1. "Seeking welfare" for Debon employees
He mentioned in the letter that the Group will set up a "housing security fund" for all grass-roots employees of the Group, including all Debon employees. "This is a revolving interest-free loan fund, which means that the accumulated investment of the Group will reach tens of billions of RMB in the next decade." He mentioned in his letter. The "Housing Project" launched by JD.COM provided nearly 2 billion yuan in financial support.
It is worth noting that in the express delivery industry, the number of couriers accounts for the vast majority. However, due to the characteristics of flexible employment in this industry, the payment of five insurances and one gold has always been controversial. He also said that although Debon's practice is legal and compliant, and the payment ratio of five insurances and one gold far exceeds that of other similar companies, there are still many outsourced employees who cannot enjoy the full five insurances and one gold treatment like their own employees.
In this regard, he also mentioned in this internal letter that both outsourced and self-owned employees will gradually pay five insurances and one gold to hundreds of thousands of Debon employees to ensure that every Debon employee can "have a sense of security and medical care".
Seven ministries and commissions of the Central Committee have formulated the Opinions on Doing a Good Job in Safeguarding the Legal Rights and Interests of Courier Groups, demanding the implementation of the specific arrangements of the State Post Bureau on safeguarding the rights and interests of Courier, and earnestly enhancing the legitimate rights and interests of Courier. The above Opinions reiterated that couriers have the right to participate in social insurance and obtain social insurance benefits according to law, and further improved the industrial injury insurance policy that conforms to the characteristics of the express delivery industry.
In addition, he said that the scale of the "employee children's relief fund" will be greatly expanded, which will also include Debon employees. "Even if you work for Debon (including Debon, etc. ) One day, no matter because of work-related injuries or non-work-related injuries, as long as there is a major change that leads to the loss of work ability or life, your child will be raised by this fund until the age of 22, until graduation from college. " He said in the letter. To this end, he made a donation of 1 100 million, and the group and various BGBU also took out a certain proportion of cash.
In addition to this commitment in employee welfare, Debon has also begun to integrate into Debon Department in terms of human and financial performance after being merged into Jingdong Logistics. The financial report released by Jingdong Logistics shows that the third quarter performance report is the first consolidated statement after Jingdong Logistics acquired Debon Express, of which Debon contributed 5.82 billion yuan. In addition, Debon has also carried out several rounds of personnel adjustment. At present, the founder has resigned as the general manager, while many Debon "veterans" have left, and the management of Debon department has all entered.
2. The relationship between five insurances and one gold is stable.
The problem of "five insurances and one gold" for couriers has always existed in the industry. This is mainly because major express delivery companies usually expand their markets by joining, and employees are often not directly managed by the headquarters of the express delivery company. Each outlet decides to arrange personnel by itself and is responsible for its own profits and losses. Therefore, couriers are often outsourced, and outlets have no incentive to pay costs to protect the welfare of employees, which has led to many disputes.
However, Jingdong Logistics is very different from SF. Express outlets are usually directly operated, and employees are mainly self-employed, generally paying certain insurance to employees. At the listing ceremony of Jingdong Logistics last year, the CEO of Jingdong Logistics said that Jingdong Logistics had paid five insurances and one gold for the courier brother since its establishment.
However, the direct selling model has also brought huge costs to enterprises. The operating cost of Jingdong Logistics reached 98.9 billion yuan, up 47.4% year-on-year, of which the salary and welfare expenses of employees such as warehouse management, sorting, sorting, packaging, transportation, distribution and customer service increased by 37.3% to 35.8 billion yuan. Labor costs accounted for 48.4%, 44.8% and 465,438+0.0% of operating expenses and total operating costs respectively, and continued to decrease to 36.2% in 20265,438+0. Although the growth rate has declined, the total cost of labor is still rising.
The same is true of SF, and labor cost has even become one of the main reasons for SF's loss in the first quarter. SF also mentioned in the financial report that in response to the call of the Spring Festival to celebrate the New Year on the spot, the increase in the number of employees and subsidies led to an increase in labor costs.
In addition to benefits such as five insurances and one gold, the delivery fee is the main income of the courier. Interface news was learned by several couriers. Compared with Tongda Department, Jingdong Logistics and Shunfeng have more requirements for couriers, and the delivery fee is also higher than that of Tongda Department couriers.
The salary and welfare guarantee of couriers is directly related to the stability of the industry. According to the Survey Report on the Present Situation and Job Satisfaction of Grassroots Couriers issued by China Post Express, over 50% of couriers earn less than 5,000 yuan a month, and only10.3% earn more than 1000 yuan a month.
This data is different from the information that the courier has a monthly salary of tens of thousands. Many couriers said that in recent years, the wages of couriers have gradually decreased, the fines of outlets have increased, and the delivery fees have decreased, resulting in the final income being less than expected.
On the other hand, the domestic express delivery business volume has increased year by year. The national express delivery business volume has reached 654.38+0083 billion pieces, and the daily average express delivery volume is nearly 300 million pieces. However, the supply of terminal labor force has not increased significantly, which leads to the increase of terminal distribution pressure, and ultimately makes consumers' experience in the last mile decline, which is not unrelated to welfare security and the decline in wages in this industry.
Previously, several couriers said that they had to choose to leave the express delivery industry and find another way out when the salary and benefits of the express delivery industry could not be guaranteed.