if the claim information is complete, the insurance company's claim will generally arrive within 5-1 working days.

company claims are related to insurance, and different insurance claims have different efficiency. According to Article 23 of the Insurance Law, an insurance company shall pay compensation within ten days after reaching a compensation agreement;

the information should be complete, and the insurance company should be informed in time when an insurance accident occurs. If an insurance company fails to fulfill its obligation to pay insurance benefits within 1 days after reaching an agreement to pay insurance benefits, the insurance company will also compensate the insured for the losses incurred.

extended information:

claim process

general process

risk report-investigation-loss determination-price verification-loss verification-compensation verification-payment.

out of danger: an accident occurred.

1. Reporting: General insurance companies require reporting within 48 hours.

(1) after the accident, the customer reports the case to the claims department of the insurance company;

(2) After receiving the report, the backstage requires the customer to fill in the business accident registration form immediately (telephone, fax and other reports are filled in by the backstage);

(3) The back office immediately consults the copy of the insurance policy, copies the form and copies the insurance policy, the copy of the insurance policy and the attached table with the insurance certificate or policy number provided by the customer. Check the premium charges, and the financial personnel shall sign the copy of the premium receipt (business and statistics) for confirmation (special payment shall be accompanied by an agreement or agreement);

(4) Make sure that the subject matter insured pays special expenses during the insurance validity period or before going out of danger, and ask the customer to fill out the inquiry form of going out of danger and file a case (such as telephone, fax, etc.). , the examiner is responsible for asking customers to fill in), and write down the case number in the order of reporting;

(5) issue claim documents. After filing the case, issue relevant claims documents to the insured to inform the procedures and methods of claims (telephone, fax, etc.). , the inspector is responsible for reporting);

(6) notify the inspectors and report the losses and dangerous locations.

the above work will be completed within half a working day.

2. Investigation and damage determination

(1) The surveyors should complete the on-site survey within 1 working day after receiving the background notice from the insurance company (the survey of damaged objects in different places can be completed by the local insurance company within 3 working days);

(2) ask customers to provide relevant documents;

(3) instruct customers to fill in relevant claim documents.

3. sign and check the claim documents.

(1) The back-office staff of the business department and insurance branches review the claims documents submitted by customers, explain the documents that need to be supplemented after the formalities are incomplete, and return them to customers. For claims with complete documents, you should sign the Risk Report (Claims) in duplicate and return the yellow copy to the insured;

(2) After sorting out the supporting documents and stored materials, submit them to the Compensation Section of the Property Insurance Department.

4. Adjustment review

(1) The manager of the compensation department reviews the information submitted by the backstage, and signs the handover form if the information is complete;

(2) All claims must be adjusted within 3 working days, and submitted to the person in charge of the claims department for review.

5. Agree

(1) Claims within the jurisdiction of the Property Insurance Department shall be submitted to the manager in charge of claims for approval;

(2) report the authority of the property insurance department step by step.

6. Payment has been completed.

(1) the manager of the compensation department submits the compensation case number, compensation receipt and calculation sheet that have completed the examination and approval procedures to the finance department;

(2) After the financial department confirms the payment, except for the red copy of the receipt and calculation sheet, the rest will be taken back.