Company business development statement Part I
Dear leading comrades,
First of all, I would like to express my heartfelt thanks to the leaders of the branch for their long-term support and trust in XX Central Branch.
20 10, the company's business development is under great pressure. In order to ensure the realization of various business objectives in 20 10, employees at all levels of our company overcame various difficulties, pioneered and innovated, and took active and effective measures to promote business development. On the basis that 20 10 did not cover the policy agricultural insurance, through the efforts of all employees, the premium income was 28,974,700 yuan.
20 1 1 year, the general idea of our company's development is: strive to change the company's development model, strengthen sales management, vigorously expand the market, ensure high-quality and effective business growth, and continue to advance? Polishing? The implementation of the plan will continuously improve the per capita production capacity, turn losses into profits, ensure sustained and healthy development, and lay a solid foundation for the company to form a stable profitability.
In terms of business development, the company will adhere to the principle of giving priority to efficiency and implement stricter underwriting policies. On the premise of ensuring quality and efficiency, the company will intensify business expansion, reverse the downward trend of business and increase business growth. Change the concept, completely abandon the concept of operating expenses, take the market as the guide, and ensure the healthy and stable development of the business.
According to the company's data over the years and the scale of the property insurance market in XX area, our company expects to realize premium income of 30.5 million yuan in 20 1 1 year, of which the proportion of non-auto insurance business reaches 15%, the per capita production capacity of all employees is 500,000 yuan, and the comprehensive expense ratio is controlled at 28.50%. In underwriting, the underwriting cost control rate is 28.50%, and there is no receivable. The renewal rate of premium business is 32%, the underwriting refund rate is 4%, the discount rate of commercial auto insurance is 90%, the approval refund rate is 1.20%, and the insurance structure reaches 100%. In terms of claims, the average loss amount of auto insurance cases 1.20 yuan/case, the first on-site survey rate is 90%, the completion period in payout ratio is 60%, the claim expense control rate is 2.60%, the absolute loss estimation deviation is 30%, and the report settlement rate is 85%.
On 20 1 1 year, the company will encourage the expansion of low-paying profitable business, strictly restrict or prohibit inferior business, enhance the overall business development ability, promote business structure adjustment and maintain business scale. Plug the loopholes in claims, and comprehensively reach the industry average level in payout ratio. The cost control is strict, and the comprehensive cost rate is lower than the industry average. And strive to improve the speed of underwriting claims, improve the settlement rate, and constantly improve the service level.
In terms of business development, our company will focus on the following aspects: First, start the performance appraisal of all employees. The Performance Appraisal Measures comprehensively and specifically stipulates the appraisal methods, procedures, the use of appraisal results, the management and supervision of direct sales and agency channels, etc., and mobilizes the work enthusiasm and exhibition enthusiasm of all employees through a scientific appraisal system.
Second, strengthen organizational leadership. Members of the general manager's office shall implement the responsibility system of all-in-one responsibility, supervise the business development of counties and districts, and strengthen all-round business training, business consultation and business supervision for grass-roots companies. Help solve the problems in business development and ensure the smooth completion of the annual goals and tasks.
Third, strengthen coordination and management with professional transportation companies. 20 1 1, we will choose several effective fleets as partners and give up the underwriting of garbage business. Designate a special person to be responsible for the maintenance of the fleet, from business consulting, business underwriting to later claims management, to achieve all-round quality services, and strive to achieve a certain scale of fleet business, laying a good foundation for completing the annual task.
Fourth, urge institutions to increase the exhibition industry of non-auto insurance business. 20 1 1 Focus on interest-based insurance such as health insurance, home property insurance, construction insurance, transportation insurance and enterprise property insurance. , to ensure the rational and perfect allocation of XX insurance institutions and realize the scale of benefit insurance.
Fifth, strengthen business cooperation with 4S stores, and assist two convention and exhibition institutions in urban areas to actively coordinate this business, so that the business of 4S stores will last longer and the premium will increase. The two sides cooperate more closely to ensure mutual benefit and win-win results.
Sixth, to ensure the smooth renewal of quality business, our company has been operating in XX for several years, but the scale of precipitated quality business is far from enough. Providing high-quality business renewal rate is also the main link of XX Branch's 20 1 1 business development.
Seventh, at the beginning of this year, the company has implemented centralized contract signing, and centralized contract signing in urban areas has standardized the underwriting process, making the business work streamlined, standardized and efficient, providing customers with better and efficient services, and helping the company to manage and assess the contracted personnel.
Eighth, strengthen the management of claims data. It is necessary to further speed up the timeliness of the claim settlement process in order to improve the management and control of survey and loss determination, shorten the time-consuming operation and shorten the time limit for claim circulation.
Through the above aspects, we should formulate strict service standards in all business links, strengthen service awareness, honor service promises, take customer satisfaction as the fundamental standard for testing all work, let customers appreciate and enjoy the quality service of XX insurance, and satisfy customers to the maximum extent, so as to realize the stable operation of the company by improving service quality and management level, thus establishing the good reputation of XX insurance in XX area.
In terms of internal control management, since 2009, the company has done a lot of work in strengthening internal management in accordance with the overall deployment of the head office and branches to improve the internal control mechanism and risk prevention capabilities, and the centralized management of business, finance, claims settlement and human resources has achieved initial results. The company will continue to take the establishment of modern enterprises as its development goal, establish a strict management framework and deepen? Polishing? Effectively improve operational efficiency at work, and strictly implement the systems and decisions of superiors. Under the guidance of the assessment thoughts of the head office and branches, scientifically formulate assessment indicators and assessment methods, and constantly improve the assessment mechanism.
The company will adhere to intensive management, ensure compliance with laws and regulations, strengthen the implementation of superior rules and regulations, improve the company's rules and regulations, and plug management loopholes by continuously strengthening internal control. At the same time, actively strengthen exchanges with peers and actively maintain the order of the insurance market.
In terms of human resource management, the company will improve the human resource management mechanism and strive to build a high-quality cadre team. Establish a talent evaluation and selection mechanism based on ability, performance and job responsibilities, and insist on selecting talents based on performance and ability. Promote the standardization and institutionalization of performance management, and gradually form a performance management system with perfect indicators, reasonable evaluation and effective application.
The development of the company should always adhere to the guidance of Scientific Outlook on Development, grasp the general direction of development, and effectively improve the company's sustainable development ability.
In the critical historical period of the company's development into the second venture, we are shouldering great responsibilities and missions, and this major strategic deployment of the company's second venture has brought severe challenges and rare opportunities. Really implement the guiding ideology, strategic principles, objectives and strategic tasks set by the second venture, actively adapt to the changing requirements of the situation and tasks, and study hard? Second venture? The spirit of relevant documents, clear their own development direction, improve their business level in an all-round way, solve various problems in the development process, in order to? Corporate culture? In order to guide, high standards and strict requirements, conscientiously do a good job of ideological guidance, and constantly strengthen the development concept and service awareness, hope? Second venture? Taking this as an opportunity, as a new career starting point of XX Central Branch, all employees of the company will maintain a more high-spirited work style, and the tomorrow of XX Insurance will be even better.
Company business development statement Part II
Dear leaders and delegates,
Hello everyone! According to the arrangement of the meeting, on behalf of * * * unit, I will explain the production and operation in 20 12. If there are any mistakes, please criticize and correct them.
In the morning, I listened to the work report of the company and the work report of the trade union, which was deeply spurred, encouraged and encouraged. In particular, the work report is inspiring and far-reaching, which makes us clear the future direction, improve the development ideas, and further strengthen our confidence and determination to continue to promote the leap-forward development of the company's communication business.
In the past year, all employees of * * * unit worked hard and sweated. With the support and help of all departments of the branch, they solved all kinds of difficulties and problems in development, successfully completed all the task indicators issued by the company, and got rewards at the same time, which further enhanced their work enthusiasm and morale and doubled their confidence in development. Looking back on 20 10, we deeply feel that compared with ourselves, although it has developed rapidly, there are still many gaps and shortcomings compared with the brother counties in the whole region, which require a hundred times of efforts.
The goal of opening the new year has been clear, and the task is arduous and arduous. A good start? It means a lot. I believe that under the strong leadership of regional and municipal companies, we will unite and lead all employees with the spirit of catching up and the courage to keep improving. No matter how heavy the task is, how heavy the pressure is and how complicated the market is, as long as we have perseverance, persistent pursuit and enthusiastic entrepreneurship, all the development goals of 20 1 1 will be realized.
Below I will implement the spirit of the meeting and do a good job in eight aspects:
First, enhance the sense of responsibility and strengthen internal execution. Communicate the spirit of this meeting, especially the two work reports, to every employee, earnestly study and implement them, refine and quantify the company's decision-making arrangements and work priorities, strengthen guidance, decompose and implement them, clarify the time limit, and assign responsibilities to people.
Second, firmly grasp the main line of achieving the overall income goal, lead all employees, regard increasing income as the central task of enterprise development, pay close attention to implementation, and do everything possible to make suggestions for increasing income.
Third, adhere to the idea of accelerating the development of mobile services.
1, do everything possible to catch the customers of government and enterprise units and group purchases, adhere to the development strategy of high-end and single-C computers, tap the gap between different industries and fields, take the application of government supervision and law enforcement as a breakthrough, strive to expand the government and enterprise market, drive revenue with business development, pay attention to efficiency with development, and pay equal attention to quantity and quality.
2. Give full play to the role of the industry account manager, continue to develop the project, and seize the business development and income growth driven by the project.
3. Continue to focus on the combined development strategy of broadband development to promote the development of mobile services, so that the future development model of broadband +C can be recognized and recognized by customers, thus increasing the development of mobile customers.
4. With the help of the company's preferential policies on agency and agency, fully mobilize and expand the power of social agency and rural agency. Did you find the talent, Jane? Capable people can do things, can do things? , can get rich returns, make it form a virtuous circle, and then stimulate the enthusiasm of agents and the development of agency business.
5. Take the commercial storefront as one of the key areas for the popularization of 20 1 1 mobile services, put the responsibility on people through group visits, carry out call marketing, and improve the mobile business share and cognitive rate of this customer group.
Fourth, continue to take the development of broadband and optical fiber services as one of the sharp tools to increase revenue, and use the stable customer resources of broadband and optical fiber lines as a means to promote the development of mobile services, improve product integration, and avoid the off-grid risk of traditional services.
Fifth, attach importance to the development of mobile value-added services, such as mobile newspaper, 189 mailbox, communication assistant, Tianyi film and television, etc. , focusing on personalized Internet WAP services, vigorously carry out publicity and demonstration of value-added services. Show 3G services with the business hall as the main marketing position, and increase the added value and adhesion of mobile services.
Sixth, continue to take performance appraisal as the guide, make full use of this lever to incite the market and mobilize the enthusiasm and initiative of employees.
Seventh, pay full attention to customer maintenance and service, strive to complete the maintenance indicators such as mobile retention, broadband renewal fee and mobile effective customer number calculated by the company, fully combine service with customer maintenance, and organically combine the application requirements and reward and punishment measures of customer maintenance and retention system of branches with the requirements of various departments. Continue to maintain the fundamentals of Yanchi business, that is, the basic trend of fixed-line voice, and at the same time pay close attention to service management to lay the foundation for effective business development and revenue growth. Enhance image awareness, create a harmonious atmosphere, strengthen quality service, strive to improve service level, and gradually distinguish it from other operators in service level, so that customers can choose China Telecom without worries.
Eighth, conscientiously implement the responsibility system for building a clean and honest party style, strengthen production safety, and ensure? One side is safe? .
Leaders and delegates, the goal of this meeting is clear and the mission is inspiring. Let's unite more closely, seek common development with the enterprising spirit of seizing every minute, go all out to promote development, and write a more brilliant chapter for the harmonious and sustainable development of * * * units.
Thank you!
The third part of the company's business development
Dear leading comrades,
According to the arrangement of the meeting, on behalf of XX Power Supply Branch, I will strengthen basic management and actively prepare for the war? Five systems? Prepare a speech at the meeting.
First, carry out? Two strengthening, two implementation and six promotion? Activities as a starting point, efforts to strengthen basic management, to ensure that all work has made gratifying progress.
Since the beginning of this year, under the strong leadership of provincial companies, XX branch has followed closely? Three episodes and five big ones? Management changes, as well as the comprehensive recovery of XX economy and the continuous improvement of the situation, persisted? Look before you leap, ternary? Guided by working methods and development strategies, guided by serving the city's economic and social development, and aiming at selling electricity over 10 billion yuan, we will carry out in-depth development? Strengthen lean management and style construction, implement responsibility system and execution, and comprehensively improve quality of enterprise from six aspects: safety, production, infrastructure, marketing, science and technology and corporate culture? what's up Two strengthening, two implementation and six promotion? Activities, efforts to strengthen management foundation, in-depth promotion? Three episodes? Actively prepare for war? Big five? , to ensure that the situation of safe production continues to be stable, all major business indicators have been fully or overfulfilled, the pace of power grid development has been accelerated, the quota task has been successfully completed, new progress has been made in intensive management of people and property, and new achievements have been made in managing enterprises according to law. Sanjian? All-round strengthening, corporate image has been significantly improved, and all work has been carried out in a healthy, orderly and solid manner, in order to achieve? Twelfth Five-Year Plan? A good start has laid a solid foundation.
Second, in-depth implementation? Miki? Based on requirements, use your heart and wisdom to build a solid foundation for the happy development of the company.
At this meeting, Mr. Zhang proposed? Promote by clarifying the basic ideas? Three gold? Strategic landing; Building a modern company with solid basic work as the main line; To strengthen infrastructure as a guarantee to promote the healthy development of the company. ? This is not only a mobilization order for the company to seize the development opportunity, improve the development quality and realize the development leap, but also a mobilization order for the provincial company system to focus on the core business development and strive to build? Big five? System, prompting the company to March to a new voyage. The command is powerful and inspiring, and we will study hard, deeply understand and implement it.
(a) the governor set up a bank to control. First, we should unify our thinking and know * * *. Adhere to the development of the company and the fundamental interests of the employees as the criterion, in line with? Big five? The overall construction of the system, the rapid development of emerging industries and other new situations, according to the development of provincial companies? Four directions? Requirements, gather wisdom and plan, accurately locate the target, scientifically formulate the route, concentrate on forging ahead, and effectively unify the thoughts and actions of cadres and employees. Three episodes and five big ones? In great practice. Second, we should base ourselves on reality and try boldly. Unswervingly around the provincial company? Look before you leap, ternary? Development strategy, earnestly implement the deployment of intensive management of people and property, truly and correctly understand the resulting changes in responsibilities and rights and the adjustment of interest pattern, combine the market situation of XX and the actual situation of the branch, strive for perfection, carry out intensive management, grasp the overall situation, carry out their duties, do things in a down-to-earth manner, and achieve real success. Third, we should actively lead employees and work hard. A highly responsible spirit and indomitable will will run through the whole process of the work, every detail of the work, always be aware of the responsibility, always cultivate the ability to take responsibility, pay a trip to fulfill the responsibility, and carry it through to the end to ensure that the company's decision-making and deployment will not be attenuated or shrunk, and the implementation route will not deviate or shift.
(B) Lean management to lay a solid foundation. First, we must consolidate the achievements of quota implementation. Improve the performance index system covering all aspects of the main business, running through the whole process of plan implementation, and implementing the responsibility to all employees, and improve the performance appraisal mechanism for all employees with effective incentives and strong constraints to ensure that people can give full play to their talents. Second, we should deepen budgeting, accounting and settlement? Integration? . Comprehensively strengthen the financial budget, innovate and optimize the workflow, deepen the two-way monitoring of cash flow budget and fund payment, and ensure the quality and efficiency of the company's operation. Third, deepen the intensive management of materials. Vigorously promote the application of standard materials, strengthen the management and control of material demand planning nodes, and establish an efficient material procurement contract performance management system to ensure the smooth performance of material contracts. At the same time, actively carry out research on warehousing management and reserve emergency materials. Fourth, we should sort out and rebuild the basic database. According to? Five systems? The new requirements for company management are to standardize data integration management, strictly supervise and assess, ensure the authenticity, integrity and uniqueness of data, and realize data resource sharing by relying on information systems. Fifth, it is necessary to carry out benchmarking in the same industry normally. Regularly diagnose important indicators, comprehensive ranking and management methods of branches, find gaps through benchmarking, and comprehensively improve management from macro objectives, process control and micro details to lay a solid foundation.
(3) lay a solid foundation and promote development. First, give full play to the leading role of power grid planning. Pay close attention to policy trends and economic trends, revise project plans in a rolling way, and continuously enhance the systematic and scientific nature of power grid development planning. Focus on doing a good job in tracking services for newly landed mega-projects such as Xiaoyi's annual output of 40,000 tons of polysilicon and annual electricity consumption of 5 billion kWh, and follow up the distribution of power grids in a timely manner. Seize the opportunity of Central South Railway construction, vigorously promote the preliminary work of XX western power grid 1 500 kV and four 220 kV power transmission and transformation projects, and promote the formation of market advantages through power grid advantages. Second, we must push forward all projects in strict accordance with the milestone plan. Seriously implement it? Three grasps and one consolidation? Activities, the integration of relevant professional strength, strengthen the control of key links, and constantly improve the level of construction management. Third, we must strengthen safety production in all directions. In terms of safety management, strictly implement it? Three and two MINUS? And then what? Nine ones? Ask for further development? Two catches and one structure? Activities, establish a normal mechanism of risk management and control, innovate the order of safe production, standardize the work behavior of employees, and maintain and consolidate the company's safety environment. In production management, it is necessary to strictly unify dispatching management, rationally arrange operation modes, strengthen operation monitoring and balance power supply and demand. Strengthen the basic management of production, vigorously promote the mode of condition-based maintenance and major maintenance, fully implement on-site standardized operations, and strengthen the management and control of safe operation. Intensify the investigation and management of hidden dangers, carry out targeted professional inspection and equipment condition evaluation, focus on preventing insulation failure and short circuit damage of transformer equipment, prevent transmission lines from being damaged by inverted poles and external forces, and ensure the stable operation of large power grids. Third, we should focus on improving the quality and efficiency of marketing management. Keep a close eye on the scientific thinking of the market, deepen and improve the tracking mechanism of key projects, increase the quantity of ownership, further increase the market share, and ensure that the electricity sales by the end of the year exceed the 10 billion mark. Be alert to the risk of electricity fee recovery and ensure electricity fee? Particles are returned to the warehouse? . Keenly grasp the abnormal line loss index bit, rectify and eliminate management? Running around? . Strictly implement the electricity price policy, actively develop direct supply users in wholesale areas, and earnestly safeguard and protect the interests of the company. Fourth, we must adhere to the strict management of enterprises according to law. In order to establish and improve the working mechanism and system of making decisions, operating, managing and handling affairs according to law, strictly implement the requirements of building a clean government, comprehensively strengthen the process control of key links in the engineering and economic fields, and ensure that the legal review rate of enterprise systems, economic contracts and important decisions reaches 100%. Fifth, we must continue to deepen the activities of striving for Excellence. Strengthen the three constructions in an all-round way, lead cadres and employees to enhance the value of happiness in innovation and Excellence, and create a happy home in development and competition.
Under the correct leadership of the provincial company and the XX Municipal Party Committee and Municipal Government, XX Branch will emancipate its mind, open its mind, strengthen management and work hard to carry forward the spirit of this meeting? Three episodes? , laying the foundation stone? Big five? , to ensure the full completion of the annual task, and strive to achieve? Twelfth Five-Year Plan? Made a good start, and planned the work for 20 12 years, and strived to promote the happy development of the company!
The fourth part of the company's business development
Dear President Xiao, leaders and colleagues, good evening!
Below, I will report on the business development of Zhangjiajie Branch and the next work practice as follows:
First, the data fell, and the company's business development entered? Bottom? stage
How is the business development of our branch since 20 1 1? Waterloo? From 453 million yuan at the end of last year to 17 in March, the balance was only 306 million yuan, a cumulative decline of 32%, and it entered the trough consolidation stage.
The business development of our branch is a roller coaster shock. The main reasons are as follows: first, there are too many sprints at the end of the year, which overdraws the future growth space to some extent; Second, settlement deposits are too concentrated in financial resources, making it easy to get in and out; Third, the development of counties is slow. The pony has no strength to pull the cart? .
Second, strengthen confidence and strive to push the company's business into the recovery track.
In order to reverse the above passive situation, our branch must never give up, never give up, firmly develop confidence, be strong after sufficient understanding, and strive to turn the decline into a strong recovery and achieve overtaking in corners. The work measures taken mainly include:
(1) Strengthen supervision and start? Cold resistance promotes spring? Launch a storm on a heavily defended position
In order to resolve the balance decline? Cold current? On February 16, our branch issued the Emergency Notice on Stopping the Decline and Rebound of the Company's Business Balance, and issued the hard targets of the city's balance of 350 million yuan at the end of March and 400 million yuan at the end of June, requiring all marketing units to do their best to rebound the company's balance. Since then, the balance of the company has rebounded slightly by 30 million yuan, and the company deposits in the city have reached 300 million yuan. Our branch will continue to supervise and lead in a piecemeal way, so that all marketing units and business backbones can close at an early date? Hibernate? Get nervous and act.
(2) Speed-up based on the project? Turn negative into positive? progress of work
In order to ensure a big business reversal, our branch recently established seven marketing projects: (1) non-tax collection, striving for a marketing balance of 20 million; ⑵ Disposal of ⑵SASAC assets, striving for a listing balance of 30 million; (3) Open an account for housing accumulation fund, and strive for the marketization of the balance of 6.5438+million; (4) Yongding County Finance Bureau opened an account in the national treasury unit, striving for a market-oriented balance of 6.5438+million; 5] Open a prison construction fund account, and strive to market the balance100000; [6] Open an account for tobacco, and strive for listing with a balance of 20 million; (7) The income from the account opening of Wulingyuan Medical Insurance Bureau is 6,543,800,000 yuan, and the balance of the above-mentioned project development company is 6,543,800,000 yuan. Before the end of March, the municipal land, finance and court departments have agreed to deposit 23 million yuan, and the financial funds of Suoxi Bath Industry Company and Sangzhi can be deposited100,000 yuan respectively, and the financial funds of Cili and the two houses can be deposited180,000 yuan, and the above funds can be deposited100,000 yuan, which can guarantee our company.
(3) Introduce talents and give full play to their roles? Post resources? pull effect
Our bank plans to introduce 3-5 resource customers this year, with a balance of10.50 billion yuan. At present, the relevant responsible persons of Social Security Bureau, Land and Resources Bureau, Banking Regulatory Bureau, SASAC and Finance Bureau are very interested in this policy of our bank and are taking measures to organize funds. The city branch introduced a new account manager in March. It is estimated that the capital will be in place before the end of March, with150,000 yuan, and the introduction of other resource account managers is also under negotiation. Choose the best among the best? 、? Choose the best among the best? .
(4) Strengthen the function of city governing county and enhance the ability of regional linkage development.
For a long time, the business development of county branch has been a shortcoming of our company's business development. Today, the balance of two county branches in our city is less than 30 million yuan, which has seriously dragged down the development of our company's business. To solve? Duality? Embarrassed, our branch adopted the assessment mode of linking the department leader's allowance with the sub-branch, and urged the counterpart departments of the municipal branch to strengthen guidance, training, joint marketing, blood transfusion and oxygen transfusion. At present, there are two projects being jointly developed in our city: non-tax collection and land transfer fee. Cili has successfully opened two accounts of non-tax collection and land transfer fee, and the related funds of Sangzhi County Sub-branch and Suoxiyu Sub-branch are also in operation.
Dear President Xiao, leaders of provincial banks, on behalf of Zhangjiajie Branch, I would like to make the following statement: Zhangjiajie Branch will continue to solve the shortcomings and bottlenecks that restrict and hinder business development, implement measures, and fully promote modernization. Dangerous? For what? Machine? , to ensure that you don't fall behind, don't drag your feet, * * * run the company's business well!
thank you