Check the details of bank card consumption first to find out where the money is, and then call the official customer service in the corresponding place after seeing the place.

Tian Tian fund customer service hotline: 9502 1? /? 400 18 18 188|

Customer service email: VIP @1234567.com.cn.

Labor service time: 7:30-2 1:30 on weekdays and 9:00-2 1:30 on weekends.

Extended information is called subscription fee if it is a new fund when purchasing a fund, and subscription fee if it is an old fund. Generally speaking, the subscription rate of a fund is 1.5%. For example, if you buy a fund of 10000 yuan, the handling fee is 10000 yuan * 1.5% = 150 yuan. So many people will find one thing, that is, the fund has just bought it, and it will not go up or down.

In addition, there is a redemption fee. Except for monetary funds, all other types of funds have redemption fees, and the maximum redemption fee rate does not exceed 1.5%, so the maximum subscription redemption fee is 3%. It must be noted that the shorter the fund holding time, the higher the redemption fee, so if you buy and sell funds frequently, you may not only lose money to the market, but more importantly, lose money to the fund handling fee.

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