Beijing has a 12333 hotline, and the manual service time has been increased to 24 hours. The hotline will also add new functions such as labor ability appraisal conclusion and telephone inquiry of social security personal rights records.
Moreover, the 12333 hotline has also extended the working hours, and the manual service has been extended from 5 days to 7 days a week, and 8 hours a day has been extended to 24 hours, providing consulting services to the masses all day, without rest on holidays. It is expected that after the new service mode is put into operation, it will effectively alleviate the waiting time of people queuing for numbers, and the daily manual consultation service will increase to more than 10000.
Through the hotline 12333, you can not only consult the human social security policy, but also inquire about the labor ability appraisal conclusion and the social security personal rights and interests record. According to the self-help voice prompt, citizens can call the hotline 12333 to inquire about the conclusion of labor ability appraisal. At the same time, the hotline will gradually share the interconnection with Ministry of Human Resources and Social Security Information Platform, the municipal government hotline 12345 and the social security card consultation hotline 96 102.
Five characteristics:
1. The objective basis of social insurance is the risks existing in the labor field, and the insurance standard is the worker himself.
2. The subject of social insurance is specific. Including workers (including their relatives) and employers.
Social insurance is compulsory.
The purpose of social insurance is to maintain the reproduction of labor force.
5. The insurance fund comes from the payment and financial support of employers and workers.