At this time, investors need not worry too much. Although Yu 'ebao itself can only provide proof of funds for Taobao merchants, Tian Hong Fund Company, the manager of Zenglibao, can provide this proof for investors of Yu 'ebao.
The application to customer service can be completed within 24 hours. Tian Hong Fund's asset certificate can only issue total assets, without details. Only the Chinese version does not support the English version. Unlike the fees charged by banks for issuing certificates, fund companies can provide assets certificates for free, but the paper version requires investors to pay courier fees.
Tian Hong Fund official customer service telephone number: 400-710-9999; 022-833 10208。