Legal basis:

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 4

Business operators and consumers should follow the principles of voluntariness, equality, fairness, honesty and credit.

Article 9

Consumers have the right to choose their own goods or services. Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services. Consumers have the right to compare, identify and choose their own goods or services.

Article 10

Consumers have the right to fair trade. When purchasing goods or receiving services, consumers have the right to obtain fair trading conditions such as quality assurance, reasonable price and correct measurement, and have the right to refuse the compulsory trading behavior of operators.