Step 1: "Seller Center"-"Consumer Protection Service"
Click "Apply for unfreezing deposits" (if it is a featured service, you need to exit the featured service first and then click "Apply for unfreezing").
Step 2: Click Apply to unfreeze successfully, and the system will begin to judge whether you meet the conditions for unfreezing deposits. If you meet the thawing conditions, the deposit will be thawed immediately. Step 3: If the unfreezing conditions are not met, there will be specific reasons why the deposit cannot be unfrozen. Step 4: After handling the problem according to the reasons that cannot be unfrozen, you can click Apply for unfreezing the deposit again (execute Step 2).
After the unfreezing application is submitted successfully, the seller needs to meet the following conditions before the system unfreezes the deposit.
1, no unfinished basic service transfer bill 2, no pending prepayment complaint record 3, no pending payment record 4, no reminder 5, no unfinished consumer protection transaction record 6, no consumer protection transaction record within 15 days, no successful transaction within 45 days and 30 days maintenance service record, and no unfinished refund record 8.
Answer:
If you have submitted the consumer protection deposit and want to apply for unfreezing deposit, you need to click "Apply for unfreezing deposit" to submit the unfreezing application. Thawing the deposit will not exit the consumer protection ~
Step 1: "Seller Center"-"Consumer Protection Service"
Click "Apply for unfreezing deposits" (if it is a featured service, you need to exit the featured service first and then click "Apply for unfreezing").
Step 2: Click Apply to unfreeze successfully, and the system will begin to judge whether you meet the conditions for unfreezing deposits. If you meet the thawing conditions, the deposit will be thawed immediately. Step 3: If the unfreezing conditions are not met, there will be specific reasons why the deposit cannot be unfrozen. Step 4: After handling the problem according to the reasons that cannot be unfrozen, you can click Apply for unfreezing the deposit again (execute Step 2).
After the unfreezing application is submitted successfully, the seller needs to meet the following conditions before the system unfreezes the deposit.
1, no unfinished basic service transfer bill 2, no pending prepayment complaint record 3, no pending payment record 4, no reminder 5, no unfinished consumer protection transaction record 6, no successful transaction and consumer protection transaction record within 15 days 7, no successful transaction and 30-day maintenance service record 8, no unfinished refund record.