At present, according to the requirements of the CSRC, when opening an account, you must apply for tripartite deposit in the bank, and the bank will bind your bank card with your fund account number. You can transfer money through your trading system. There are banks to securities, and securities to banks, and the transfer is free.
Your request may be that you didn't apply for a tripartite deposit at that time. It is recommended that you contact the business department where you open the account to confirm whether the three-party deposit is normal. If it is not normal, you need to go to the sales department in Hubei to handle the three-party deposit, in order to transfer money normally.
If you have any questions, please feel free to consult the enterprise knowledge platform of Guotai Junan Securities Shanghai Branch.