Volunteer service organizations need specialized knowledge and skills to arrange volunteer service activities, and should provide relevant training for volunteers. To carry out professional volunteer service activities, standards and norms formulated by the state or industry organizations shall be implemented. If laws and administrative regulations require professional qualifications for volunteer service activities, volunteers shall obtain corresponding qualifications according to law.
Major natural disasters, accidents, public health emergencies and other emergencies that need quick rescue. The relevant people's governments shall establish a coordination mechanism, provide demand information, and guide voluntary service organizations and volunteers to carry out voluntary service activities in a timely and orderly manner. Volunteer service organizations and volunteers shall accept the unified command and coordination of the emergency command institutions established by the relevant people's governments when carrying out volunteer service activities in response to emergencies.
Any organization or individual who finds that a voluntary service organization has violated the law may complain and report to the civil affairs department, other relevant departments or voluntary service industry organizations. Civil affairs departments, other relevant departments or voluntary service industry organizations shall promptly investigate and handle complaints and reports; For those who have no right to deal with it, they shall inform the complainant and informant to complain and report to the department or industry organization that has the right to deal with it.
Volunteers and volunteer service organizations that have made outstanding contributions to the development of volunteer service shall be commended and rewarded by the people's governments at or above the county level or relevant departments in accordance with laws, regulations and relevant state regulations.
If a volunteer service organization leaks volunteer information and infringes on the personal privacy of the volunteer service object, it shall be given a warning by the civil affairs department and ordered to make corrections within a time limit; Overdue correction, shall be ordered to stop activities, rectification; If the circumstances are serious, the registration certificate shall be revoked and announced.
legal ground
Voluntary service ordinance
Eighth voluntary service organizations can take the form of social organizations, social service institutions, foundations and other organizations. The registration and management of voluntary service organizations shall be implemented in accordance with the provisions of relevant laws and administrative regulations.