According to the requirements of the Labor Bureau of Shangcai County and the service agreement of the designated retail pharmacies at the beginning of the year, the designated retail pharmacies of Hongkang Medical Insurance in Shangcai County organized our employees to conduct self-examination and item-by-item self-examination on the implementation of the service agreement of the designated retail pharmacies throughout the year. The self-examination and self-correction are now reported as follows:

Basic information: The business area of our store is 40 square meters, and the annual sales task is 10000 yuan, including medical insurance 10000 yuan. At present, there are more than 3,000 kinds of health care products and 2 pharmacy employees, including pharmacists 1 person and pharmacists 1 person.

In the process of self-examination and self-correction, we found some good points and some shortcomings. Advantages: (1) Strictly abide by the Drug Administration Law of People's Republic of China (PRC) and the Interim Provisions on Basic Medical Care and Medical Insurance for Urban Employees in Shangcai County; (2) Seriously organize and study the medical insurance policy, correctly publicize the medical insurance policy to the insured, and do not sell any other items that do not meet the payment scope of the medical insurance fund; (3) The clerk actively and enthusiastically served the insured, and did not sell counterfeit and inferior drugs, so far no complaints have occurred; (4).

Existing problems and weak links: (1) The computer technology is not skilled enough, especially the list of new drugs in the store cannot be maintained in the computer system timely and accurately. 2) In terms of policy implementation, the clerk's understanding of relevant supporting policies is not comprehensive, the understanding is not in place, and the study is not deep enough, which leads to the actual operation on the computer not being well implemented. 3) The service quality needs to be improved, especially the new special drugs and health care products that have just entered the store.

In view of the above problems, the rectification measures of our store are as follows: (1) Strengthen the study of medical insurance policies, and often organize shop assistants to learn relevant laws and regulations, so as to know and abide by the law; (2) Improve service quality, be familiar with drug performance, correctly introduce the usage, dosage and precautions of medical insurance drugs to customers, and give full play to the role of consultants; (3) Computer operators should speed up the skilled operation training in the use of computer software. (4) timely and correctly publicize the medical insurance policy to the insured and serve the insured wholeheartedly.

Finally, I hope that the higher authorities will supervise and guide the daily work of our pharmacy and give more valuable opinions and suggestions. thank you

Shangcai county hongkang pharmacy

20xx year x month x day

Legal basis: Regulations on the Supervision and Administration of the Use of Medical Insurance Funds

Article 6 The administrative department of medical security in the State Council shall be in charge of the supervision and administration of the use of the national medical security fund. Other relevant departments in the State Council are responsible for the supervision and management of the use of medical insurance funds within their respective functions and duties.

The administrative department of medical security of the local people's governments at or above the county level shall be responsible for the supervision and management of the use of medical security funds within their respective administrative areas. Other relevant departments of the local people's governments at or above the county level shall be responsible for the supervision and administration of the use of medical insurance funds within their respective functions and duties.

Article 7 The state encourages and supports the news media to carry out public welfare publicity of medical insurance laws, regulations and medical insurance knowledge, and to supervise the use of medical insurance funds by public opinion. Publicity and reports on medical security should be true and fair.

The people's governments at or above the county level and their medical security administrative departments shall solicit opinions in writing, hold symposiums, listen to the opinions of deputies to the National People's Congress, members of the Chinese People's Political Consultative Conference and representatives of insured persons on the use of medical security funds, unblock social supervision channels, and encourage and support all sectors of society to participate in the supervision of the use of medical security funds.

Medical institutions, pharmaceutical business units (hereinafter referred to as pharmaceutical institutions) and other units and medical and health industry associations shall strengthen industry self-discipline, standardize medical service behavior, promote industry norms and self-discipline, and guide the rational use of medical security funds according to law.