This problem encountered when purchasing funds through personal online banking is related to the status of your TA account. Please check your TA account information, register your remote TA account through the "online fund-account management" function, and try to log in to personal online banking again. If it still can't be solved, please consult the fund company to check the status of your TA account, or try to buy it at our fund business outlets with your valid ID and fund transaction card.