corporate business
1. As the competent department of the company's brokerage business, the brokerage business headquarters is responsible for the daily management and process control of the brokerage business and the vertical management of the business department.
2. The company has 265,438+0 sales offices in Shanghai, Xi 'an, Beijing and Shenzhen, especially in Shanghai and Xi 'an. The business department provides customers with all-round, multi-level, professional and personalized securities brokerage services. The company has advanced technology, safe and efficient securities trading platform, online trading, mobile securities and other all-round trading means, providing exclusive fast trading channels for core customers. Established a headquarters-level customer service center. Relying on a powerful information platform, we provide valuable investment advice to customers through various channels. Third-party depository business was carried out with seven banks including ICBC, Agricultural Bank of China, China Construction Bank, Bank of Communications, China Merchants Bank, Shanghai Pudong Development Bank and Guangfa Bank.
3. The company comprehensively strengthened the management and operation of brokerage business, further strengthened risk control and standardization construction, and achieved certain results. On June 5438+ 10, 2008, the company became the first brokerage company in China to accept and be allowed to sell on a commission basis according to the new fund consignment regulations. In February 2008, it took the lead in applying for and passing the account clearing acceptance, becoming the first brokerage firm in China to pass the account clearing acceptance. At the same time, due to its outstanding performance in account cleaning, it was awarded the title of "Advanced Collective of Account Standardization Work" by China Securities Regulatory Commission.
4. In order to improve the customer service system and effectively integrate the company's resources, the headquarters-level customer service center began to operate in an all-round way on June 5438+ 10 of that year. In the "Great Wisdom Cup" held by Securities Times, China Star Securities Business Department won the title of "China Investor Education Star Securities Business Department" for two consecutive years (2008 and 2009).
5. Since 2009, the company has increased manpower and material resources to improve the trading platform, customer relationship management system and headquarters-level information platform. By strengthening customer consulting service, developing marketing team, perfecting standardized management and optimizing network layout, the company further improved its marketing service capability and gradually improved its customer classification management and service system with "know your customers" and "appropriate services" as the core.