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Taobao bought a fund, but somehow the fund was frozen.
According to your explanation, you should buy a newly issued fund.

All newly issued funds have a closed period. The fund closure period refers to the period when investors no longer accept the application for fund share redemption after the fund successfully raises enough funds to declare the fund contract effective. On the one hand, the closure period is set to facilitate the fund backstage (registration center) to make the best preparation for future subscription and redemption; On the other hand, the fund manager can complete the preliminary investment arrangement according to the situation of the securities market. According to the Measures for the Administration of the Operation of Securities Investment Funds, the closed period of the funds shall not exceed 3 months.

After the closure period, you can buy and sell redemption. At present, the fund closure period is about 1 month.

operating procedure

First of all, please log in to Taobao account and find the fund company to which the fund code already belongs.

Log in to the fund company official website to view the fund announcement.

If the fund is closed, you need to wait for it to open. If the fund is open, please apply for redemption within trading hours. The date of receipt of funds is T+2.

Because the fund code is not provided in the question, I can't help you to inquire. Please check by yourself according to the operation procedure.