Please check whether you have not submitted the application for subscription of fixed investment through online fund-my fund-fund transaction details inquiry. If it is not submitted normally, please confirm whether the "available balance" of your fund account is sufficient. If the available balance is sufficient, I suggest you go through Online Fund > Fund Transaction-> again; "Fund Fixed Investment Management" checks whether the fixed investment agreement is normal, whether the fixed investment time is set or directly contact the fund company for inquiry.

In addition, please provide the name and code of the fund to confirm whether your fund transaction status is normal.

Deduction time for fixed investment of the fund:

(1) When will the fixed investment signed by the fund be deducted during the fund trading hours?

If the agreement takes effect on the same day and the balance is sufficient, the deduction will be made at that time.

(2) When the non-fund trading time is 15: 0 1-24: 00, when will the fund be deducted?

If the agreement takes effect on the same day, the subscription will be deducted on the next fund trading day.

(3) If the scheduled investment participation time is set and it is not the signing date, when will the deduction be made?

Deduction and subscription will be made on the next fund trading day on the effective date of this agreement.

All purchased funds, whether purchased by additional deduction or current deduction, are purchased according to the net value of the fund on the day of deduction.