First, users need to dial the official service hotline of housing provident fund "12329", and then press "3" according to the voice prompt to automatically query the balance of personal provident fund account; Press "2" to switch to manual service strategy consultation. Press "0" to go to the labor complaint suggestion area.

Under normal circumstances, there will be voice notification after accessing the manual service. If the service is busy, you need to wait for a while. From July 1 2065438, all housing provident fund management centers in China will handle the transfer and connection of housing provident fund in different places through the platform in accordance with the requirements of the National Operating Rules for the Transfer and Connection of Housing Provident Fund in Different Places issued by the Ministry of Housing and Urban-Rural Development.

Definition of housing accumulation fund

1. The housing accumulation fund is only established in cities and towns, and the housing accumulation fund system is not established in rural areas.

2. Only on-the-job employees can establish the housing accumulation fund system. Unemployed urban residents and retired workers do not implement the housing provident fund system.

3. The housing accumulation fund consists of two parts, one part is paid by the employee's unit, and the other part is paid by the employee. After the employee's individual deposit is withheld by the unit, it will be deposited into the individual account of the housing provident fund together with the unit deposit.

4. The long-term nature of housing provident fund deposit. Once the housing provident fund system is established, employees must be paid continuously in accordance with the regulations during their employment, and shall not be suspended or interrupted except for employees' retirement or other circumstances stipulated in the Regulations on the Administration of Housing Provident Fund. It embodies the stability, unity, standardization and compulsion of housing provident fund.