China Railway Customer Service Telephone:

1, customer service telephone number: 12306

2. Booking telephone number (the departure area code is added elsewhere): 95 105 105.

3. Hotline: 9530

China Railway Customer Service Center is an important window for railway to serve customers. It will integrate passenger and freight transportation information of the whole railway to provide passenger and freight transportation business and public information inquiry service for social and railway customers.

By logging in to the website, customers can inquire about the passenger train schedule, fares, whether the train is late, remaining tickets, ticket outlets, freight rates, vehicle technical parameters and related passenger and freight regulations. Railway freight customers can handle business through this website.

cargo service

1, freight business process

Including the process of goods delivery, delivery work and content, and the process of goods arrival.

2. Freight business handling site

Including railway freight handling stations, container handling stations and dangerous goods handling stations.

3, the name of the goods and their price list

Including railway transportation name list, railway freight rate list, railway construction fund rate list, etc.

The above contents refer to:

Baidu Encyclopedia-12306

Baidu Security Number Authentication Platform-China Railway Customer Service Phone