Development and reform, public security, transportation, agriculture and rural areas, commerce, market supervision, financial supervision, national security, taxation, customs and other departments shall, according to their respective responsibilities, do a good job in relevant supervision and management. Fourth people's governments at or above the county level shall incorporate the development of express delivery industry into the national economic and social development plan at the corresponding level; Incorporate infrastructure land such as express logistics park, express delivery, distribution and sorting places into urban and rural planning and overall land use planning at the same level; Incorporate smart express boxes, express terminal comprehensive service places and other facilities into the urban and rural public service facilities construction planning.
The people's governments at or above the county level and relevant departments shall establish and improve policies and measures to promote the healthy development of the express delivery industry, improve relevant supporting laws and regulations, promote the integrated development of the transportation industry and the express delivery industry, strengthen the connection between transportation hubs and express delivery storage, distribution and connection facilities, realize the full coverage of rural express delivery services, ensure the safety of the express delivery industry, and protect the legitimate rights and interests of enterprises and their employees operating express delivery business according to law.
The public security, transportation and other departments of the people's governments at or above the county level and the postal administration departments shall establish and improve the express delivery guarantee mechanism to ensure the right of express delivery service vehicles to pass and temporarily stop according to law, and shall not prohibit the express delivery service vehicles from passing according to law. The postal administration department shall, jointly with the public security department of the people's government at or above the county level, standardize the management and use of express delivery service vehicles according to law, stipulate the speed and loading quality of special electric tricycles for express delivery, and uniformly number and identify the express delivery service vehicles. Express service vehicles shall meet the requirements of technical specifications for express service vehicles formulated by postal administration, public security and other departments. Fifth people's governments at or above the county level and relevant departments shall give support and preferential policies to enterprises engaged in express delivery business in terms of land use, network construction and financing; Support small and medium-sized enterprises engaged in express delivery business to promote large-scale operation; Support enterprises, research institutes and professional institutions engaged in express delivery business to formulate or participate in the formulation of advanced standards in the express delivery industry, research and develop basic and key technologies in the express delivery industry, and obtain and protect independent intellectual property rights according to law; Promote express delivery enterprises to innovate service forms, enhance their core competitiveness, and cultivate express delivery enterprises with international competitiveness.
Encourage enterprises engaged in express delivery business to use modern scientific and technological means to establish an automated, standardized and information-based service platform, improve service quality and service level, and meet the demand of express delivery market. Chapter II Business Units Article 6 Whoever engages in express delivery business shall obtain the express delivery business license according to law; Without permission, no unit or individual may engage in express delivery business.
Where the items recorded in the express delivery business license change, the enterprise engaged in express delivery business shall apply to the postal administration department that made the decision on the express delivery business license for change.
Where an enterprise engaged in express delivery business other than a postal enterprise establishes a branch or merges or separates, it shall file with the postal administration department that made the decision on express delivery business license. Article 7 The provincial postal administration department is responsible for examining and approving the business license of international express delivery business (agency) in China (Guangdong) Pilot Free Trade Zone.
Enterprises registered in the China (Guangdong) Pilot Free Trade Zone and not having set up branches outside the province shall apply to the provincial postal administration department for an international express delivery business license (agent) in accordance with regulations. The provincial postal administration department shall make a decision of approval or disapproval within 05 working days from the date of accepting the application. If approved, a license shall be issued and announced to the public; If it is not approved, it shall notify the applicant in writing and explain the reasons. Article 8 An enterprise engaged in express delivery business or its branches, which, according to business needs, establishes or cooperates with fixed business places in specific areas such as towns (streets), villages (communities), schools, etc., and directly provides express terminal services such as receiving, sending and delivering to express users, belong to express terminal outlets.
The promoters of express terminal outlets shall file with the postal administration department where the express terminal outlets are located according to law. Where the filing matters of the terminal outlets of express delivery are changed, the promoters shall go through the formalities for filing changes with the original filing authority according to law.
Express terminal outlets do not need to apply for a business license. Article 9 Where two or more enterprises engaged in express delivery business use uniform trademarks, shop names or express waybills to engage in express delivery business, they shall abide by the following provisions:
(a) to sign a written agreement to clarify their respective rights and obligations and abide by the same service agreement;
(two) unified management in terms of service quality, safety and business processes to ensure the normal operation of the business network;
(three) to provide unified express tracking query and complaint handling services for express users, strengthen service quality supervision, and coordinate the handling of reports, complaints and appeals of express users;
(four) in accordance with the unified standards to fulfill the service commitment of express delivery business, to ensure the quality of service.