1, the system problem caused the card mark, and the operating system could not start normally. In general, the system needs to be repaired or reinstalled after backing up the data in the hard disk.

2. Hard disk failure is more likely. You can back up the data before trying to partition, or suggest replacing the hard disk for testing or going to the manufacturer for official after-sales specific testing.

3, stuck in the logo may also be other hardware self-test, however, it is recommended to go to the notebook official after-sales specific test.