1. If you forget your account number, you can call Galaxy Securities customer service hotline 9555 1 to get your account number back. If you forget your password, you must go to Galaxy Securities. Just go near home, you don't need to go to the sales department where you open an account. Extended answer: 1. Password set when opening an account. If I really forget my password, I need to take my ID card to the sales department to reset it. 2. You can also re-open an account in another brokerage firm, but the transaction password and fund password are very important. Don't forget. 3. Bring your ID card to the securities company for modification, click on the appointment to open an account, and enjoy the excellent service with ultra-low commission.

It can also be retrieved through video authentication in official website and trading hours counters.