When using anti-counterfeiting inquiry, it must be used in conjunction with telephone inquiry (400, 800, landline), SMS inquiry, website inquiry, manual service desk and other platforms.

1. Telephone inquiry

After dialing the anti-counterfeiting information inquiry number provided on the anti-counterfeiting sign (400, 800 or landline), enter the anti-counterfeiting code according to the voice prompts and press the # key After the completion, the anti-counterfeiting information query system will automatically play a voice prompt: This product is authentic produced by XX manufacturer and has passed XX certification and other product information.

If there is an abnormal voice prompt (for example: the anti-counterfeiting code does not exist to prevent counterfeiting, the anti-counterfeiting code has been queried multiple times to prevent counterfeiting), the product should be used with caution.

2. SMS query

Compile the anti-counterfeiting code on the anti-counterfeiting mark through your mobile phone and send it to the anti-counterfeiting information query system. The query system will reply with a message about the authenticity of the product to verify the authenticity of the product. Confirm the authenticity of the product in question.

3. Website query

Log in to the anti-counterfeiting information query website provided on the anti-counterfeiting label. After entering the anti-counterfeiting password into the query window, the system will display the authenticity information of the product.

4. Manual service desk

By calling the unified manual service platform, the relevant information on the anti-counterfeiting markers is provided to the service desk staff, and the staff checks the information in the database. to confirm product authenticity.

The role and tasks of anti-counterfeiting inquiries

Anti-counterfeiting is the company’s responsibility to protect the corporate brand when social integrity is lacking and counterfeit and shoddy goods disrupt the company’s normal operations and harm the interests of the company and consumers. , a preventive technical measure taken to protect the market and protect the legitimate rights and interests of consumers.

While enterprises make full use of the selected anti-counterfeiting technology to combat counterfeiting and rectify and standardize the market, it is also an important step for modern enterprises to enhance the image of the enterprise and its products and demonstrate its responsibility to consumers and society. a necessary means.

At the same time, enterprises should take anti-counterfeiting as an opportunity, regard effective anti-counterfeiting measures as a strategic investment of the enterprise, formulate and gradually achieve anti-counterfeiting goals in a planned manner, and integrate anti-counterfeiting throughout product production and marketing. Throughout the entire process of marketing and business management, anti-counterfeiting is regarded as an important means for companies to protect their rights, combat counterfeiting, increase efficiency, and build their brand.

Reference for the above content? Baidu Encyclopedia - Anti-counterfeiting query