The methods to complain about the gym are as follows:

1. When making purchases, pay attention to retaining evidence materials, such as invoices, consumption lists, receipts, credit card records, bank transfer records, and successful online transaction payments. Page screenshots, etc.;

2. When making a complaint, you need to provide the facts and relevant evidence of the person being reported’s violations;

3. Consumers can call 110 or 12315 to report;

4. The industrial and commercial department will punish the gym in accordance with relevant laws and regulations.

Legal basis: Article 15 of the "Consumer Rights and Interests Protection Law of the People's Republic of China"

Consumers have the right to supervise goods and services and the protection of consumer rights and interests. rights.

Consumers have the right to report and accuse behaviors that infringe on consumer rights and interests, as well as the illegal and dereliction of duty by state agencies and their staff in protecting consumer rights and interests. Provide criticism and suggestions for work.

How to identify consumer fraud

1. The means used by operators to provide goods or services, exaggerating or concealing the quantity, quality, performance, etc. of the goods or services provided are inconsistent with Information of major interest to consumers misleads consumers;

2. Whether the operator’s behavior misleads consumers. To judge whether the operator’s behavior misleads consumers, the cognitive level and identification of ordinary consumers should be used to judge whether the operator’s behavior misleads consumers. Ability shall prevail;

3. Whether the operator has the subjective aspect to commit fraud, and the goods sold or services provided infringe the exclusive rights of others' registered trademarks.

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