Sanmu Holding Group Co., Ltd. is one of the important backbone enterprises in China's domestic stationery and office equipment industry and the deputy executive director unit of the China Culture and Sports Association. The "Sanmu" brand trademark, which has long maintained the reputation of "China's Top Ten Stationery Brands" and "China's Famous Brand in Student Supplies Industry" due to its excellent and best-selling products, has been awarded "Zhejiang Famous Trademark" and "Zhejiang Famous Brand Product" successively since 1999. title; in 2008, it was recognized as "China's Well-known Trademark". Since 2005, Miki's main products have enjoyed "national inspection exemption" treatment.

Warranty information

Warranty policy: Nationwide joint warranty, enjoy three-guarantee service

Sanmu machine tools products have a one-year warranty. Customers can contact you with the warranty card of the machine. Purchase invoice or copy of the invoice, the warranty period is within one year from the time of purchase; if a performance failure occurs within 7 days from the date of sale of the Miki shredder, consumers can choose to return, exchange or repair it; If a performance failure occurs within 15 days from the date, the consumer can choose to exchange or repair the product; if the product is repaired twice and still cannot be used normally within 15 days, the seller will be responsible for providing the product free of charge to the consumer based on the repair record and certificate provided by the repairer. Exchange the product with the same model and specifications or return it. There will be no returns or exchanges for goods damaged due to improper use, maintenance and storage by consumers or damage caused by force majeure, but repairs can be made for a fee. Under normal use, the warranty is for one year, and spare parts will be replaced free of charge; outside the warranty period, replacement spare parts and service fees will be charged according to the fault condition; there is no invoice or copy of the invoice, only the warranty card, according to the warranty card The warranty period is extended by 14 months from the production date, and the number on the warranty card must be consistent with the number on the machine before it is approved; if the customer reports the machine for repair at a dealer, the dealer must cooperate in providing the original data of the customer's purchase, and comply with the above Three, otherwise it will be treated as out-of-warranty; the warranty period for spare parts that are repaired and replaced for free will still be calculated based on the date of purchase, and the warranty period is one year; the warranty period for parts that are charged for spare parts after repair will be calculated based on the repair date, and the warranty period is one year (Maintenance record certificate is required to be valid) Any damage to the machine caused by human factors will be treated as if the warranty period has expired[2]