On March/0/5, Kloc received a four-piece set bought by 75 yuan in Pinduoduo dialect. Get it, open the package, it's already night. At first glance, I feel that there is color difference. At that time, I also said to myself, "This product doesn't look advanced." But when we got to where we lived. Open the package. Touch your hand. Immediately feel wrong, a very cheap feeling. There are still some hairballs in the package. Look at the unfamiliar English letters on the outer packaging. I immediately realized. This is definitely not a MUJI, because I have bought MUJI before (looking back, it is actually a product), and it is not a texture at all.
Contact the merchant customer service on Pinduoduo immediately. The customer service said it must be genuine. Give me the authorization for the goods. Get authorization. The authorized party is "Hangzhou Niumeng Culture Media Co., Ltd.", and Baidu took a look. This company has nothing to do with MUJI. I thought the customer service was too low-level at that time. How can you give me such an obvious fake power of attorney? Think of the genuine guarantee of the product details page, and you will lose ten if you leave one. I'm glad to tell Pinduoduo customer service to complain about fake goods.
But turn around. I want to check it again. What if this girl Meng belongs to Muji's parent company? The power of attorney has the registration number of the authorized trademark. It takes a lot of effort. I found China National Intellectual Property Administration. It is found that the trademark holder of MUJI in the authorization letter given by the merchant is Beijing Miantian Textile Company. After thorough investigation, it seems that this company has nothing to do with Niu Meng. Because it's very late now. I'm going to sleep first.
The next day. I found the customer service of Beijing Miantian Textile Company through JD.COM. I want to confirm whether Niumeng is a subsidiary of Miantian. The result was dumbfounded by a word from customer service. Niu Meng is an authorized agent in cotton field. Interestingly, platforms such as Miantian Company and JD.COM are independent brands, not MUJI. Now, I finally understand. Miantian is the trademark holder of MUJI. The trademark is licensed to Niu Meng. Niu Meng authorized the trademark to the seller (Nantong Lirong Textile Company), and the seller bought a four-piece set in Pinduoduo. This familiar routine. I don't know if you think of someone before.
Turn around. I remembered the MUJI I bought in 5438+ 10. You need a power of attorney to find a business. Two power of attorney. Even the authorization period is exactly the same. And these two companies. They are all textile companies in Nantong. In Pinduoduo, I searched the shops that started with Muji. I checked the front. Except for one flagship store whose business license is "Hangzhou Niumeng Culture Communication Co., Ltd.", most companies have business licenses. They are all "Nantong xxx Textile Company". I don't know if this is a coincidence or. This is simply an industrial chain.
Besides, Pinduoduo is here. Online customer service asked me for product photos. As soon as I say it's false, I'll tell the Commissioner to handle it. The next day. The Commissioner sent me a message like God, saying that he could give me a full refund. Do you agree? I chose to refuse. It's past 2 noon. The director gave me a 48s phone number. Ask me if I agree or disagree, and then transfer it to a fake college. Estimated 1-3 working days. I'm a little curious. I don't know what the so-called customer service specialist means. Just a refund? Transfer it to a higher level of customer service? How will this matter develop and how will Pinduoduo handle it? We will wait and see.