This matter involves gender discrimination. After the incident, Starbucks should immediately take measures to severely punish the employees involved and publicly apologize to the abused female customers. At the same time, Starbucks should also strengthen staff training, so that employees can respect customers' rights more and not discriminate and attack in any form.
As a world-famous brand company, providing quality service is the trademark of Starbucks, but this disrespect and injustice to human rights will seriously damage the brand image and reputation. Therefore, for this incident, Starbucks should take prompt action to restore the relationship with customers and strengthen training to prevent similar incidents from happening again in the future.