When an old classmate's surname is Cheng, he is called Cheng Qiang. As the name implies, he has become mature and powerful step by step for so many years! After graduating from high school, I opened a small supermarket with a small area. It took me 17 years, 17 years of operation and 17 years of experience, which is a valuable asset. From 1998 to 15, in these years, I got up early in the morning and started to work. In order to ensure that the supermarket has sufficient supply and complete varieties to meet people's needs, I went straight to Qixian County, which is 3 to 4 miles away from their village, at four or five o'clock. Vegetables, fruits, meat, etc.
when people come to the supermarket to shop, the couple have put the goods in their places and the yards are neat. Ten years is like a day, which is really not simple. Because their village is a big village with five or six thousand people, almost all the villagers come to visit. So business has been good!
In 212, Chengqiang expanded the scale of the supermarket and rebuilt a bigger supermarket, more than quadrupling the original one. But this is an investment mistake. Because of the influence of urbanization, many young couples have gone to work and live in the city for their children to go to school. Young couples in the village have gone a lot, and the main consumer groups in supermarkets have shifted. The area of the supermarket is bigger, but the business is not as good as before. It used to be a little small, but business is booming!
you can't just wait and die, wasting your time. This road is blocked. Think of another way out. We have to find another way to make money. There is a company in the south of their village, which deals in feed processing and sales, broiler production, processing and sales, etc., and has absorbed a lot of surplus labor around the village. He asked the working people in the village who worked there. They told him that he could become a sales manager with an annual salary of more than 1, yuan. He just wanted him to try. Started working on March 9, 214.
It is necessary to narrate his experience from 1996 to 1998.
In 1996, Cheng Qiang first went to TEPCO Development Co., Ltd., which is not far from home. This is a cooperative company between Dongzhuang Village and Taiyuan No.2 Power Plant. After training, he worked as a chemist and a boiler monitor. At that time, there were three shifts, and he became a shift leader. Two years later, the engineer of Taiyuan No.2 Power Plant saw that he was reliable in his work, good in organizational skills and good in interpersonal relationships. His class always had the first power generation among the three shifts. So he was promoted to the value of long. The long-term value, simply speaking, is the responsible factory director during this class. 15/6 people who led at that time. There are four jobs and five departments. The monthly salary is 145, and there is a bonus. At the end of the 199s, it paid well, and for him at that time, it was enough.
during this experience, it was the engineer who discovered his ability, which can be said that he had an eye for heroes and let others give full play to their talents. Realized self-worth! He also realized that he still had some leadership skills. As long as he was given opportunities and a platform, he still had a lot to do. Just left school. Into the society, you can't know yourself objectively and accurately. In the course of these work, Cheng Qiang began to know himself a little bit, explore and improve himself.
He went to work in March, and in September of the same year, the feed sales of his department went up, and it was unusual to cut a figure in the same department!
At present, Chengqiang has 2 to 3 stable customers, covering 21 neighboring counties, including 13 counties in Lvliang, and some counties in Jinzhong and Taiyuan. Originally, it was only sold in Wenshui area, but later the amateur expanded to Jinzhong, not only Taigu Qixian but also Qingxu Loufan and other places. From being responsible for sales in one area to being the sales person in charge in two or even three areas, and then the group merged production and sales, Cheng Qiang paid attention to both production and sales, and the monthly sales volume was always far ahead. The sales volume of the team he led accounted for almost half of the sales volume of other groups in the group. Listening to what he said, I can't help but wonder to myself. It's really amazing. I really dare to take responsibility and work hard. Looking at the appointments that have been promoted step by step. I especially want to know his secret and magic weapon to protect himself along the way. Why is it so smooth? Really want to find out.
Under my guidance, let my old classmates tell me the secrets of being a man and doing things, which is also the real purpose of writing this article, and the foothold of this article is also here.
I listened to him quietly. During the interview, there was always a phone call from time to time. There is filial piety coming from afar and anxious to load two tons of feed. Let General Cheng bend the rules and give him priority. According to the regulations, everyone is waiting in line to load feed, and nothing special can be done. Later, someone defaulted on the payment too much, and the person in charge of finance also called. Let him negotiate with the defaulting households and deal with them as soon as possible. He promised that he would communicate as soon as possible and give a financial reply three days later. Just when I was interviewing, I had an appointment with the customer. He temporarily delayed the meeting time with the customer, and what he really felt was the busy pace! He said, it's better to go to school, just have a heart for learning. Other things, don't worry. I didn't know until I worked. I had too many things to worry about and it was too much trouble! It's hard to have a relaxing time. There are too many things on my mind!
I said, why do you have so many customers? What's the secret? Why can you be stronger and bigger? He said, the first is the sense of service. We must know what customers need and meet their needs. Their needs are the direction and goal of our own efforts! Whether it is running a supermarket or producing and selling feed, the essence is the same. Supermarkets are actually more difficult to operate, because they are faced with all kinds of people, and people's hearts are the most complicated. The production and sales of feed are faced with farmers, which are relatively single. He said that being a supermarket requires more people, and that bone is hard to chew, 8
so that's it! I thought the supermarket was all about shopping. What's difficult? It's easy to watch. I have been in contact with several friends who run supermarkets before I know that it is not easy.
First of all, people get up early, be greedy for the dark, and be diligent. Others have holidays, but people in supermarkets don't. When others have holidays, they are even busier. For them, it's not free for couples to go shopping, walk their dogs and run over the road, even if they are afraid of going to a street shop to have dinner together. People who come to the supermarket, some people like to take advantage of small things, and some people like to send something with them. Some people return it, some people exchange it, and the packaging is unpacked. How to deal with it? Vegetables and fruits, etc., are not fresh, how to reduce the price, who to say, who don't have to say, who can be sent free of charge. The best test of your ability to improvise varies from person to person. What should I do if I meet someone who is arrogant and unreasonable? How to reduce the fire when you meet a strong customer who is unreasonable and unforgiving? What should I do if I meet a professional beggar who asks for money at home and slap a film New Year picture on the wall of your supermarket? Can't refuse the god of wealth? Well, the "beggar" said that this year's picture is five yuan, but he can't afford it?
in a word, everything must be solved. There are always people who want to get credit, people who want to default, and people who owe money and don't pay it back. What should you do? You have to try your best to deal with it. Minimize your own losses.
So Cheng Qiang said that 17 years of supermarket experience has accumulated a lot of useful things, and life itself is a classroom, which is a university, from which he has learned a lot of valuable experience to guide himself in the future. His performance has soared in the last five years. Really inseparable from the previous work experience, every step counts, there is no road in vain!
during the interview, he said that it is very important not to offend anyone. This sentence is easier said than done! For example, among the farmers, there are many people, but he has to be able to persuade them to get it, and finally let him buy their company's feed, and he is willing to buy them. Why, he must not offend people, don't say angry words, don't say malicious words, and don't say willfulness. As long as he becomes his customer, he will be his forever partner! It's really a handshake and a lifelong friend. He said that unless farmers stop raising pigs and chickens. As long as he keeps breeding, he must be his customer. He said that his customers can't be lost. Over the years, the number of customers has only increased. Just so confident. Because you have done it, you can speak out with confidence!
no matter what you say, the quality of the product is not up to standard, and it will not be favored by users. The main reason is that the quality of others' products is excellent. The "Xiangfeng" brand feed produced and sold by the old classmate company is characterized by high quality and low price, small profits but quick turnover, and there are more than 4 varieties of concentrated feed and ingredients for livestock and poultry. "Jinmu" brand broiler products are standard and standardized, with high quality and complete varieties, which are suitable for the consumption needs of different groups of people; Both of them are famous trademarks in Shanxi Province, enjoying a good reputation in Sanjin!
we have strong product quality assurance, scientific and standardized management, hard-working and hard-working quality support. I believe that Cheng Qiang, an old classmate, will go further and do better!
Cheng Qiang's personal struggle history tells us that gold always shines. Have a positive heart that loves life, rely on your diligence, sureness and willingness, rely on the deep-rooted sense of service, the concept of customer first and the spirit of teamwork. He performed his own wonderful life!