How to withdraw the 12315 complaint? Call 12315 again and tell them what you have complained about and request to withdraw the complaint. You can just not complain.
Can a complaint filed with the Industrial and Commercial Bureau be withdrawn? It can be withdrawn. The State Administration for Industry and Commerce is an agency directly under the State Council in charge of market supervision and administration and related administrative law enforcement. Its main responsibilities are: 1. Research and formulate industrial and commercial administration guidelines and policies, organize the drafting of relevant laws and regulations, and formulate and issue industrial and commercial administrative regulations. 2. Organize and manage the registration of various types of enterprises (including foreign-invested enterprises) and units and individuals engaged in business activities as well as the permanent representative offices of foreign (regional) enterprises in accordance with the law, verify the names of registered units, review, approve, issue relevant certificates and licenses, and implement supervision manage. 3. Organize and supervise market competition in accordance with the law, and investigate and deal with economic violations such as monopoly, unfair competition, smuggling, pyramid schemes and disguised pyramid schemes. 4. Organize and supervise market transactions in accordance with the law, organize and supervise the quality of commodities in the circulation field, organize and investigate and deal with counterfeiting and other illegal activities, and protect the legitimate rights and interests of operators and consumers. 5. Implement standardized management and supervision of various market operating orders in accordance with the law. 6. Organize and supervise brokers and brokerage institutions in accordance with the law. 7. Organize and implement the administrative supervision of contracts in accordance with the law, organize and manage the registration of chattel mortgages, organize and supervise auctions, and investigate and deal with contract fraud and other illegal activities. 8. Supervise and manage advertising in accordance with the law and investigate and punish illegal activities. 9. Responsible for trademark registration and trademark management, protecting trademark exclusive rights, organizing the investigation and handling of trademark infringements, and strengthening the certification and protection of well-known trademarks. 10. Organize and supervise the business activities of individual industrial and commercial households, individual partnerships and private enterprises in accordance with the law. 11. Lead the national industrial and commercial administration work. 12. Carry out international cooperation and exchanges in industrial and commercial administration. 13. Undertake other matters assigned by the State Council. Institutions below the provincial level implement vertical management. Any situation falling within the above range can be complained to the Industry and Commerce Bureau. If the content of the complaint has been resolved, you can apply to withdraw the complaint.
What are the consequences of being complained by 12315? 1. After consumers complain to 12315, the Consumers Association (12315 is the phone number of the Consumers Association) will organize merchants to negotiate and resolve the matter. If the negotiation between merchants and consumers is not good, the Consumers Association will report the matter to the industrial and commercial administration. 2. The industrial and commercial administration will investigate the behavior of merchants and impose administrative penalties on merchants (enterprises and merchants) based on the investigation results. Including the revocation of business licenses, fines, confiscation of illegal income, orders to suspend business, etc. 3. Consumers may go to court to file civil lawsuits against merchants (enterprises, merchants) and demand various compensations from the merchants.
What conditions are required to dial 12315? 1. There is a clear respondent; (Be sure to know the specific business information before making a complaint, such as store name, address, phone number, etc.) 2. There is a specific appeal request, Facts and reasons; 3. It falls within the jurisdiction of the industrial and commercial administration; (The jurisdiction can be divided into: responsible for market supervision and management and administrative law enforcement. The jurisdiction involves: functional and territorial aspects) 4. Consumers due to daily consumption Need to purchase, use goods or receive services.