As a salesman, especially a telemarketer, first of all, you must have good psychological quality, good eloquence and adaptability. After you have almost all this, you need to find some effective information when looking for customers. You can find the customer information you need on professional websites, or you can find some customer information in some yellow pages phone books. In addition, you should pay attention to roadside billboards, TV, radio and car body advertisements. After all, these are the latest and most effective customer information.

The following is the necessary knowledge for a telemarketer. You can read it and hope it will help you. If you have any questions, you can email me.

As a salesman, you must be confident when calling others! ! Also give people a good impression, that is, pass on the smile to each other and pass on the good mood to each other! What should be paid attention to:

1. Preparation-psychological preparation. Before you make every phone call, you must have the understanding that the phone call you dialed is likely to be the turning point of your life or your present situation. Only with this idea can you have a serious, responsible and persistent attitude towards every call you make, and only then can your mentality have a positive motivation for success. Content preparation: Before making a call, you should prepare what you want to express, and it is best to list a few items on the paper at your hand first, so as not to forget your speech because of nervousness or excitement after the other party answers the phone. In addition, when communicating with the other party on the other end of the phone, you should be prepared and rehearsed to the best in advance if necessary. Pay attention to two points in telephone communication:

1 Pay attention to the change of tone and be sincere.

2 words should be organized, not incoherent and repetitive, which will make the other party feel disgusted or wordy.

2. Timing. —— When making a phone call, you must grasp a certain timing, avoid contacting the customer during the meal, and politely ask the customer if it is convenient to answer the phone if you call. Adjust your body language. 4. Pay attention to the rhythm: exert your influence. 5. Train your voice. When talking to customers, customers should 1. Use more positive words. 2. Use more sentences of praise and questioning. 3. Listening is the most precious gift.

Another advantage of learning to ask questions is that we can keep our mouths shut for a while-remember? Many mistakes are made, and many words will be lost. Let the customer speak. The more the customer talks, the closer his relationship with the sales staff, the better his trust, and the greater the proportion of transactions.

good luck with your work! I also learn, hehe. Learn business well first. Get familiar with the basic problems of business, and then learn telemarketing. Most telemarketing starts with refusal, but if you are very professional, as long as you find the right person, people will say they are willing to talk to you. Hello!

Self-confidence+persistence.

This industry is inherently difficult to do, so don't lose heart. Persistence will definitely pay off.

Typing is not easy, so adopt it! What's upstairs makes sense. That's what I do. Have a deep understanding.