When a shop complains about trademark infringement, it should first negotiate with the obligee, and find that the other party is the reserved evidence of malicious complaint, and report the rights protection to the administrative department for industry and commerce. If you are dissatisfied with the results of the administrative department for industry and commerce, you can start a complaint procedure and bring a lawsuit to the people's court. The indictment stated the specific circumstances and reasons of the complainant and the respondent, and submitted relevant evidence.

legal ground

Article 60 of the Trademark Law of People's Republic of China (PRC)

If one of the acts listed in Article 57 of this Law infringes on the exclusive right to use a registered trademark and causes disputes, the parties concerned shall settle them through consultation; Unwilling to negotiate or failing to negotiate, the trademark registrant or interested party may bring a lawsuit to the people's court or request the administrative department for industry and commerce to handle it.

If there is any dispute over the amount of compensation for infringement of the exclusive right to use a trademark, the parties concerned may request the administrative department for industry and commerce for mediation, or bring a suit in a people's court in accordance with the Civil Procedure Law of People's Republic of China (PRC). After mediation by the administrative department for industry and commerce, if both parties fail to reach an agreement or fail to perform the mediation after it takes effect, the parties may bring a lawsuit to the people's court in accordance with the Civil Procedure Law of People's Republic of China (PRC).