1. Financial dispute mediation: accepting and handling disputes in the financial field, including loan disputes, contract disputes, insurance claims, etc. Through mediation, promote the parties to resolve disputes through consultation and reach a settlement agreement.
2. Providing mediation services: providing professional mediation services for financial institutions, enterprises and individuals. Organize mediation meetings, assist the parties to communicate and negotiate, and find a mutually acceptable solution.
3. Legal advice and guidance: provide legal advice and guidance to the parties, answer legal questions, and help the parties understand their rights and legal responsibilities.
4. Training and education: carry out mediation training and education activities to improve the understanding and application ability of the parties and relevant industry personnel and promote the spread of reconciliation culture.
5. Maintain fairness and justice: In the process of mediation, ensure the fairness, justice and transparency of mediation procedures and protect the legitimate rights and interests of the parties.
6. Cooperation and coordination: establish cooperative relations with relevant departments, financial institutions and courts. To coordinate the resources of all parties and promote the effective settlement of financial disputes.
7. Data statistics and research: collect and analyze the data information of financial intermediaries, conduct research and summary, and provide reference for policy formulation and industry development.
8. Improve the mediation efficiency: By optimizing the mediation process, improve the mediation success rate, reduce the litigation cost and time, and promote the stable and healthy development of the financial market.