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How to write about the work outlook for the new year

How to write about the work outlook for the new year?

About how to write about the work outlook for the new year, after a period of work, it can now come to an end temporarily. You must clearly understand your own efforts and gains, and then look forward to the future. Let’s share how to write a work outlook for the new year. How to write a work outlook for the new year 1

1. Introduction to work outlook

Work outlook is a rational reflection on the work that has been done. What it wants to review is what was done in the past, how it was done, and how well it was done. Job prospects are always based on summarizing experience. There is a rule among them, which is: practice-summary-prospect.

1. Summary has the following characteristics:

1. Work prospects require people to calmly reflect on the work they have done in the past. Through reflection, we can improve our understanding, gain experience and lay an ideological foundation for further work.

2. Emphasis on scientific nature. When summarizing experience, you cannot just talk about things and "go with your feelings." It is necessary to reason about the matter, analyze dialectically, and strive to draw scientific conclusions, so as to promote the transformation of work.

3. The expression is a combination of narrative and discussion, with comments and comments. In addition to narration and explanation, the work summary must also be discussed. Through the introduction, analysis and review of typical materials, the author's point of view can be clarified, so that the experience and lessons can be organized and theorized, and avoid the two tendencies of being empty and piling up materials.

2. Preparation before writing the work prospect

Some people have said: To write a good work prospect, you must summarize it well; you must summarize it well. Okay, you must do your job well and have the right viewpoints. This should be a rule of thumb for writing a summary. A good summary is written on the basis of doing a good job in summarizing, and it is done by the people in practice. In real life, some units do not do very well, but they "spray perfume" when summing up. This has no practical significance for the work of the unit and should not be promoted. There are also some units that have achieved results but cannot form typical experiences. This situation shows that the summary work has not been done well. Both of the above situations should be avoided. Doing a good summary is an important task of enterprise management and an important means to enhance the cohesion of cadres and employees, and it needs to be taken seriously.

In addition, when doing a good job prospecting, you should also pay attention to the following points:

1. Pay attention to investigation and research, and be familiar with the situation.

The objects of work prospecting are those who have done things in the past. When planning for the future of work or a completed task, we must conduct investigation and research to try to grasp the overall situation and understand the entire work process. Only in this way can we make reasonable prospects and avoid generalizations.

2. Love your job and be familiar with the business

Loving your job and having a strong sense of professionalism are the prerequisites for doing a good job and the basis for a good job outlook. Writing involves your own business. If you are not familiar with the business, you will inevitably miss the point.

3. Adhere to the principle of seeking truth from facts

In the work outlook, there must be an evaluation of past work, and we must adhere to the principle of seeking truth from facts. As Comrade Chen Yun said, "It is the results that determine the results." When writing grades, if it is a mistake, write it as a mistake; if it is a big mistake, write it as a big one; if it is a small mistake, write it as a small one." Only in this way can it benefit the present and the future. Exaggerating achievements and reporting good news instead of bad news violates the purpose of making work forecasts and should be abandoned.

4. The focus is on gaining experience and finding patterns

The ultimate goal of work outlook is to summarize experience, learn lessons, find out the patterns for doing a good job, and plan for future work blueprint. Therefore, the summary cannot stop at the understanding of superficial phenomena and the listing of objective examples. It must draw regular conclusions from practice to lay a foundation for the outlook.

3. How to write the work outlook

1. Situation review

This is the beginning of the work outlook, called the preface or short introduction, which is used to explain the summary. reasons, or limit the content, scope, and purpose of the summary, and give a brief overview and evaluation of the work or process. This part of the text should not be too long. It is only a summary and does not carry out analysis or criticism.

2. Work Outlook

This part is the main body of the work outlook, and will be elaborated after the overview of the situation in the first part. Some use subtitles to separately explain problems and problems, practices and experiences, or problems and shortcomings. If this were not the case, people would not be able to grasp the point. In the future, how to improve and optimize past problems will be discussed, and the direction of future work will be drawn out. After summing up the experience and lessons, based on the achieved results and the requirements of the new situation and new tasks, future ideas and plans will be put forward, which will become the basis for formulating plans for the new year. The content includes how to carry forward achievements, overcome existing problems and clarify the direction of future efforts. You can also look to the future and come up with new goals.

When using this method, you should pay attention to the relationship between the various parts. Each part has both relative independence and close internal connections, forming a synergy and jointly explaining the basic experience.

2. Requirements for written expression of work prospects

1. Be good at focusing on key points

Work prospects involve all aspects of the unit’s work, but they cannot be prioritized. , severity, and comprehensive, but the key points must be grasped. What is the key point? It refers to the main experience gained in the work, or the main problems discovered, or the objective laws discovered. Don't spread your words thinly, be eclectic. Nowadays, some summaries are getting longer and longer. Of course, some of them are afraid of missing something, but some of them are leaders who are afraid that they will have no results if they don’t write a few words, etc., resulting in the summary content being complicated and the focus not being prominent.

2. Write in a distinctive way

Characteristics are the attributes that distinguish other things. Different units have different results. The summary of the same unit this year should also be different from previous years. Now after reading some of the summaries, I always feel the same. The summaries of some units are made consistently over several years, and the content is similar, except that some numbers are changed. Such a summary lacks practical value. Comrade Chen Yun emphasized in the 1950s that summarizing experience is an important way to improve oneself. Every unit or individual has its own method of doing work that is different from others, and each has its own different experiences. When writing a summary, on the basis of fully possessing the materials, you must carefully analyze and compare, find the key points, and do not stop at generalizations.

3. Pay attention to the unity of viewpoints and materials

The experience in the work outlook is extracted from actual work, that is, from a large amount of factual materials. Once the experience is formed, necessary materials must be selected to explain it, so that the experience can be "established" and have practical value. This is the unity of perspective and material. However, some common experience summaries often do not pay attention to this point. As Comrade Mao Zedong criticized, "Separate the material from the viewpoint. When talking about the material, there is no viewpoint, when talking about the viewpoint, there is no material, and the material and the viewpoint are not connected with each other." This is not good.

4. The language must be accurate and concise

To make clear judgments in the text of the work outlook, the words must be accurate, the use cases must be conclusive, and the judgments must be unambiguous. Simplicity requires that when elaborating opinions, a combination of generalization and specificity should be achieved. Words should not be boring, avoid generalities and cumbersomeness, and the text should be simple, concise and clear. How to write about the work outlook for the new year 2

New year’s work outlook 1

Dear company leaders:

First of all, I wish you all a happy new year and hope that in the new year Work went smoothly and performance flourished during the year. My name is Li Peng. I applied to Zhongfu Company as a business manager on November 23, 20xx. In the past two months, I have studied the company culture and system attentively, worked hard to improve my professional quality, quickly integrated into the company people and department teams, and cooperated with department managers and other members to complete various tasks. I would like to report my work experience and future prospects in the past two months to all leaders.

1. Work Summary

As a business manager, my job is mainly to market and sell products. Over the past two months, I have carefully collected industry information, policies, and market surveys related to the learning industry. Complete all tasks carefully. The main work results are:

1. Established interpersonal relationships with customers. Understand its economic and sales potential.

2. Conduct preliminary market research on competitive products and accurately record information.

3. Cooperate with customers to complete customer development. Discuss specific sales methods.

4. Improve work summary, effective implementation and reporting of next monthly plan and monthly customer development plan.

2. Work Plan

According to individual job responsibilities and task assignments, we should think about, analyze, and improve the problems that existed in the previous stage of work, and have a clear understanding of the next step of work. Plan, clear goals. The main work plans are:

1. Complete the previously unfinished work: follow up on the completed work; follow up on the reasons for completion.

2. Complete the next step: improve some existing problems and follow up every link carefully.

3. Accomplish more achievements: Carefully understand the information work in various industries, improve professional quality, and better complete sales work.

3. Work Outlook

Aim to become an excellent professional business person.

1. Study relevant professional knowledge carefully and possess excellent professional qualities.

2. Study the company system and culture carefully, love the company, be proud to serve the company, have a strong sense of responsibility and mission, and have high moral and professional qualities.

3. Think carefully, study hard and make progress, have excellent thinking and problem-solving potential, and have excellent creative potential based on rich experience.

4. Have excellent team spirit and communication and coordination ability.

5. Have excellent language ability.

The above is a summary of my work and my career path plan.

I am sincerely grateful to the company for its kindness to me. I will work hard and study, improve my professional potential, dedicate myself to the company, and dedicate my youth and talents.

I love Zhongfu Company. I hope that I can become a capable person with the best results. I sincerely ask for criticism and guidance from the leaders.

Summary by: xx

February 1, 20xx

New Year’s Work Outlook 2

In the past 20xx, through With the help of leaders and colleagues, I basically completed all the tasks assigned by the leaders. Now we will summarize and summarize the work of the past year, and look forward to the work of the new year. If there are any deficiencies, please ask the leaders to criticize and correct them.

1. Summary of work in 20xx

1. Perform my duties conscientiously and do my job well

Over the past year, I have conscientiously performed my job responsibilities and completed them well. Various work tasks. The first is to organize the company's internal product library with the help of leaders. The second is to learn how to develop new products and learn how to upgrade existing products. The third is to learn how to plan, carry out different plans for different customers, and recommend product combinations to customers.

2. Strengthen learning and strive to improve one's own quality

Insist on strengthening learning as a key measure to improve one's own quality. In the work, we should firmly grasp the main line of "integrating theory with practice", strive to apply knowledge and skills into work practice, enrich our experience, broaden our horizons, and adapt to work as soon as possible. Actively participate in the company's mass activities, carefully study the prescribed study materials and chapters, and carefully record the gains and losses in the work, which has greatly improved my professional quality and provided me with strong motivation to carry out various tasks. At the same time, he faced up to his own shortcomings and corrected them carefully, focusing on strengthening training in communicating with others, laying a solid foundation for better completing his job.

3. Be proactive and strengthen teamwork

At work, I not only work hard on my own, but also communicate with my colleagues to enhance understanding. When I encounter problems that I don’t understand at work, I will humbly ask my colleagues for advice; in life, I also often talk to my colleagues to understand each other’s ideas, relieve work pressure, overcome difficulties, and make progress together. This not only enhances the friendship between each other, but also greatly improves work efficiency.

4. Shortcomings in work: Insufficient initiative in work, lack of effective communication with leaders, and insufficient thoughtful thinking when dealing with problems.

Lack of language and writing skills. Although I have tried hard to do some work over the past year, there is still a big gap between the requirements of the company leaders, especially the theoretical level and work potential need to be further improved. These I am determined to work hard to solve the problem in my future work so that I can do my job better and serve the company.

2. Work Outlook for 20xx

1. Further strengthen learning awareness

Work hard to improve your potential and regard learning as the primary task of arming and improving yourself , establish a learning concept that keeps pace with the times, and develop good habits of being diligent in learning and willing to think. Combined with the actual situation of the product department, think more from the details, closely follow the leadership's intentions, coordinate internal and external relations, and help the leaders solve their problems. Continue to strengthen the study of the company's various systems and businesses to achieve a comprehensive and in-depth understanding of the company's various systems and businesses. Use the company's various systems as the theoretical basis for your work.

2. Further strengthen the awareness of responsibilities

While learning good professional skills, establish a correct outlook on life and values, enhance professionalism and sense of responsibility, and conscientiously do well within the scope of responsibilities Don't be too ambitious or bother with the tasks assigned by your leaders. Start everything from scratch, strive for excellence, be meticulous, be down-to-earth and work hard, be truthful and pragmatic.

3. Further correct your work attitude

Maintain an optimistic mood, do not be happy with things, do not be sad with yourself, do not be proud and complacent because of temporary success, and do not belittle oneself because of temporary frustration. Keep a normal heart, don't complain negatively, and face every day with a smile. Be cautious in your chest, careful in your appearance, modest and prudent in your work and life, be natural and generous in your behavior, and treat others with enthusiasm and sincerity. Remember: Attitude is everything. What you say must be done, and what you do must bear fruit. 20xx has become a thing of the past. In the new year of 20xx, I am determined to make further progress, base myself on my own job, take strict requirements as the criterion, forge ahead with determination, and make greater contributions to the company. Finally, I still want to say: I would like to thank my leadership for their appreciation and cultivation of me, and I hope that my leadership will give me more training opportunities. I firmly believe that I will succeed immediately in the new year and strive to be a happy "Jiuze" person.

New Year Work Outlook 3

Say goodbye to the old year with the sound of firecrackers, and welcome the new year with the cold wind. The old year is coming to an end, and the new year has slowly come. At this time of transition between the old and the new, I only represent myself to make a simple summary of my daily work and express my views on future development.

In September of xx, I changed my career path and entered the large group of xx company. I am a new person, a new atmosphere, a new place and a new look. I am inspired to give full play to my talents here and do what I can for public and private purposes. things. There are gains and losses in work, and we must continue to have a clear understanding of where we have made mistakes, correct them if they are not, and encourage them if they are not. Let’s talk about the shortcomings in the work and strive to improve them in the new year.

1. The quality efficiency of the production line has not reached the ideal state. We strive to improve the quality efficiency to a higher level in the new year, increase it by 10% on the original basis, and strengthen pre-job training and education training.

2. The production line discipline is not very ideal. In the new year, on-site management will be improved, and the grassroots team members will give full play to the exemplary and leading role and take the lead in setting an example. Reasonably allocate personnel, use their expertise according to their positions, and promote orderly on-site management.

3. The scrap rate of the production line remains high. In the follow-up work, we will patrol the line every 2 hours to check the status of defective products and repair them as much as possible to reduce defective products. If there are any problems, we will report them to the process in a timely manner to minimize batch defects.

4. The 6S evaluation of the production line is not satisfactory. Starting from the new year, we will start with detailed management to ensure that there are no flaws in every link. We will start from every operating table at the operation site and establish the principle of "starting from me and starting from the beginning". Start from the side, strengthen the detailed training of employees, pay attention to the environmental sanitation around you, and make the 6S standard of the manufacturing department meet the standards.

As the saying goes: Every little bit makes a difference. In the future work, whether the work is boring or colorful, I will continue to accumulate experience, work hard with my colleagues, work diligently, study hard, strive to improve cultural quality and various work skills, and make the greatest contribution to the development of the unit. contribution. How to write about the work outlook for the new year 3

Looking forward to the new year’s work plan 1

In the blink of an eye, we are entering the new year again, and the new year is a year full of The year when challenges, opportunities and pressures began was also a very important year for me.

It has been four years since I started working. The pressure from family, life and work have driven me to work hard and study hard. Here, I have established a work plan for the new year so that I can make greater progress and achievements in the new year.

1. Be familiar with the company’s new rules and regulations and business development work

The company is constantly reforming and formulating new regulations, especially in the litigation business, arranging professional legal affairs personnel to assist. As a senior salesperson of the company, you must take personal responsibility and fully carry out the salesperson's work plan while abiding by the company's regulations.

1. In the first quarter, litigation business development was the main focus. Conduct litigation business development based on existing old customer resources, develop all customers who may have litigation needs, and arrange legal affairs specialists to meet and negotiate with customers who are interested in cooperation. During this period, at least two litigation matters were facilitated, with agency fees reaching more than 80,000 yuan. While developing litigation business, you should not abandon various types of business assigned by these customers, maintain regular contact with these customers, and report the progress of the business assigned by these customers in a timely manner.

2. In the second quarter, we will focus on trademark and patent business. Develop customers through various business development methods such as going to professional markets, participating in professional trade fairs, surfing the Internet, making phone calls, and visiting strangers, and strengthen emotional contact with old customers to form a recurring customer group. In order to reach an agency fee of more than 48,000 yuan. While vigorously exploring the market, we must not abandon various types of business assigned by such customers, maintain regular contact with such customers, and promptly report the progress of the business assigned by such customers.

3. The "National Day" and "Mid-Autumn Festival" double festivals in the third quarter also bring business opportunities, giving a good start to the second half of the year. Moreover, with the relative improvement of my professional knowledge and comprehensive capabilities in high-end business, I will conduct targeted development for customers of larger enterprises that meet the requirements of "China's Well-known Trademarks". Customers who are interested in cooperation can arrange a business manager. We met to negotiate and strive to sign a "xx Province Famous Trademark". The undertaking fee was more than 75,000 yuan. While developing well-known trademarks and well-known trademark business, you should not lose sight of the various businesses assigned by the customers, maintain regular contact with the customers, and report the progress of the assigned business in a timely manner.

4. The fourth quarter is the end of the year. At this time, we must do our best to maintain the business status assigned by old customers. First of all, we must gradually understand the customer resources with potential development among old customers, find out the loopholes, make targeted feasible suggestions, and strive to achieve the most comprehensive protection of the intellectual property rights of the customer company. The agency fee will be at least up to More than 10,000 yuan.

2. Develop a learning plan

Learning is crucial for business personnel, because it is directly related to a business person's pace of advancing with the times and the vitality of the business. I will adjust my learning direction as needed to replenish new energy. Professional knowledge and comprehensive abilities are all what I want to master. Only by knowing yourself and the enemy can you be victorious in every battle. I also hope that my business manager will give me support in this regard.

3. Enhance the sense of responsibility, enhance service awareness, and enhance team awareness

Actively and proactively get the work done and implemented. I will do my best to reduce the pressure on leadership.

The above is my work plan for the new year. It may be very immature. I hope the leader can correct me. The train runs fast because of the headband. I hope to get correct guidance and help from company leaders and department leaders. Looking forward to the new year, I will work harder, treat every business seriously and responsibly, and strive to win opportunities to seek more customers, win more orders, and improve business development. I believe that I will complete new tasks and meet new challenges.

Looking forward to the new year’s work plan 2

The New Year is approaching in a hurry. In the daily hard work, I will unknowingly bid farewell to the XX year and welcome the XX new year. One year. The New Year's bell is about to ring. Looking back on the past XX years, I feel so much emotion and heroism in my heart.

In the past year, under the correct guidance of the leadership, through my continuous learning and practice, I have made varying degrees of progress and improvement in my ideological understanding, study and work.

Consciously abide by laws, regulations and the company's rules and regulations, carefully study the relevant documents issued by the company, deeply understand the spirit of the documents and speeches, work hard to devote to daily work, unite and cooperate with all colleagues, work together, and achieve success Completed the work tasks.

Sweat builds hope, and labor embodies value. Looking back on the past year, I feel very proud in my heart. I would like to summarize it here:

During this year, through continuous learning, I have greatly improved my thinking and firmly established The ideology of "I am honored when the factory is prosperous and I am ashamed of the factory", I am dedicated to my job, I am strict with myself, and I focus on small things, start with the details, and actually put it into all aspects of daily work. Cherish company assets and property, resolutely put an end to wasteful behaviors such as running, leaking, dripping and leaking, and turn off lights and running water immediately when you see them to save limited energy. Use labor tools with care. If they are damaged, repair those that can be repaired, make use of those that can be used, and transform those that can be transformed. Try to extend the service life as much as possible to save costs and reduce consumption. We vigorously advocate and publicize the green concept of conservation and environmental protection, and promptly correct the bad behaviors and habits of some employees once they are discovered to raise awareness and make progress together.

Strengthen your own learning, strive to improve your own quality, and strive for continuous progress. Our company is a window to the public. Every employee represents the image of the company. In daily work, he has to face all kinds of people every day. He always maintains a smiling face, kind language, patient answers, and thoughtful Service and provide timely assistance to those in need. Leave a good impression on the public and also reflect your own cultivation and quality.

In daily work, we always maintain a high degree of enthusiasm for work. We are not afraid of being dirty or tired. We rush to do dirty and heavy work, work meticulously, and leave no dead ends. In this year's review of creating a civilized city, I worked closely with my colleagues to ensure the cleanliness of the environment with sweat and hard-working hands, created a beautiful and warm environment, and created a comfortable and clean working space for employees. A satisfactory answer.

During the holidays, due to the increase in passenger flow, the difficulty of work also increases. In order to ensure a clean, tidy and beautiful environment, forget about fatigue and work hard, stick to your job, sweat and excel. Service and duty, service and company, service and public.

During major festivals, which are also the busiest and most tiring times, I never complain about working overtime. As a member of the company, it is my honor to be able to contribute to the company, and it also reflects my sense of responsibility. Driven.

A good relationship with colleagues is more conducive to the development of work. Disunity and conflicts among colleagues are very detrimental to the development of work. Based on this understanding, in daily work, unity Colleagues, help each other, enthusiastically care about and help colleagues, establish a good cooperative relationship, and effectively ensure the smooth completion of the work.

I am about to wave goodbye to my busy work in XX. After this year’s hard work, my work has been recognized and praised by the leaders and the masses. My heart is full of pride, because, Doing the ordinary well is extraordinary.

Looking forward to the upcoming XX year, I know that the road ahead is a road full of joy and hope. The company's leap-forward development has taken another solid step, and its carrying capacity in the competition has been effectively strengthened. On a benign track, we will continue to grow and develop rapidly and steadily with a strong development momentum. I believe that under the correct decisions and leadership of the company's decision-makers, and with the joint efforts of all employees of the company, our company's future development will be better and better. And I, as an employee, will make further progress in the new year, devote myself to daily work with greater enthusiasm, stronger work enthusiasm, initiative and sense of responsibility, and do my best to do my job well. , and contribute to the development and growth of the company!

Looking forward to the new year’s work plan 3

Based on the actual situation of our bank’s accounting and settlement work this year, next year’s work will mainly focus on three aspects: Starting from three aspects: focusing on service, focusing on quality, and focusing on quality, we will now formulate the work ideas of my sales department in XX based on these three aspects.

1. Customer-centered and provide settlement services.

Customers are the source of our survival. As the sales department is also the window to the outside world, the quality of service directly affects the credibility of our bank

1. Our bank has always advocated " We will continue to implement the "First Ask Responsibility System", "Full-time Service", "Standing Service" and "Three-Beep Service", and ensure that every employee can treat every customer patiently and satisfy customers.

2. As competition in the financial industry intensifies, customers have higher and higher requirements for bank services, not only in counter services but also in our bank’s service varieties. In addition to continuing to provide In addition to doing a good job in agency settlement of utility bills, taxes, fiscal charges, traffic fines and confiscations, and BSP aviation agency, we must also do a good job in various service types such as highway network toll collection business, open-end fund acquisition business, and securities business that will be launched next year. , improve the competitiveness of our bank.

3. Actively strengthen contact with personal business, participate in personal business, and become familiar with personal business to better serve customers. Although the integrated business system has been installed, it has not been truly integrated due to various reasons, which is a shortcoming in the work of my sales department.

4. With the bank as the classroom, next year we will hold a lecture on bank settlement methods to increase people's financial knowledge, let customers know more about the bank, get closer to the bank and integrate into our bank's business.

5. Continue to do a good job in telephone banking, self-service banking and online banking, and promote the use of online banking services to high-quality customers.

2. Strengthen internal control system management, prevent risks, and ensure work quality.

With the increase in financial crime cases in recent years, we have higher requirements for operational standards and system implementation

1. Supervise the science and technology department to supervise the supervision of our business department The computer interface will be replaced as soon as possible, and then the division of power will be implemented strictly in accordance with the requirements of the comprehensive business system, with one post for one card and one person for one card to enhance the rigidity of system execution and improve the binding force.

2. Further strengthen the internal control and external defense of important links and important positions, focusing on strengthening account management (to ensure the quality of our bank’s account opening units) and door-to-door services.

3. Further strengthen the accounting and cashier system, strictly implement and inspect the accounting and cashier system, and standardize the use and storage of accounting seals and blank important vouchers.

4. Focus on promoting the sale of payment ciphers to ensure the security of bank and enterprise settlement funds and further improve our bank’s means of preventing external settlement risks.

5. Standardize business operation procedures, strengthen the general accounting daily inspection system to discover hidden dangers in a timely manner, reduce errors and eliminate settlement accidents.

6. Effectively implement the business guidance and inspection of branch offices.

7. Carry out regular assessment of accounting quality.

3. Put people first to improve the overall quality of employees.

The quality of employees is the foundation for the development of a bank. Under the current situation of frequent personnel turnover, our business department urgently needs a high-quality team

1. Manage the progress of the bank well. People use people to care. The banking industry sounds beautiful, but it is actually full of competition and risks, so you need to have certain psychological quality and cultural accomplishment to work in our sales department. In terms of employment, we determine suitable positions based on employees' abilities and the ability to unleash their potential, thereby improving employee motivation.

2. Strengthen business training, which is also the most urgent next year. The training plan has been submitted to the personnel department to prepare basic knowledge such as cashier system, payment and settlement methods, comprehensive business system accounting system, new accounting subjects, etc. and training on various emerging businesses.

3. In the case of tight personnel, it is still necessary to strengthen on-the-job training. In addition to participating in next year's technical competition, it is also necessary to improve the professional level of employees.

4. Do diligent ideological work of employees, care and encourage employees, and strengthen employees’ psychological quality.

5. Carry out job rotation in a planned and purposeful manner to train each employee to transform from a single operation to a mixed multi-functionality.