Since the accurate model information cannot be confirmed, we cannot give a targeted answer. If you need to download the user manual and user guide of the mobile phone/tablet, please follow the following methods

1. Log in to Samsung Official website, enter the model number in the search box in the upper right corner to search.

2. Click on the specific model in "Products" to enter the product page - service support - user manual - click to download.

Note: Only some models support downloading the user manual.