(1) Apply for a card
To apply for Chongqing traffic ic card, you need to fill out the Chongqing bus IC card application registration form with your ID card or other valid documents. Discount cards and free cards need to pay 1 recently registered one-inch bareheaded color photos, 25 yuan deposit or 25 yuan compensation (e-wallet function is required), and ordinary cards need to pay photos but 25 yuan compensation, which can only be processed if they are deposited in 10 yuan or above (discount cards must be deposited in the travel amount for more than one month).
(2) report the loss.
1.If the IC card is lost, passengers should report the loss with their valid certificates, the IC Card Application Registration Form and the charge receipt (the loss of the registration form and receipt is not reported) to the IC card online recharge point (Linjiangmen Sub-branch and Lianglukou Sub-branch of Chongqing Commercial Bank). Only after inspection and confirmation can the loss be reported, and the IC card loss reporting registration form should be filled in.
2. The 2.IC card will stop using the next day after the loss is reported. After 3 working days, apply for a new card with the certificate of loss reporting to the IC card issuing department. Replacement procedures shall be handled according to the type of the original IC card, and the balance in the original card shall be transferred to the new card.
3. If the IC card is found again after loss reporting, it should be immediately cancelled at the online recharge point of IC card (Linjiangmen Sub-branch and Lianglukou Sub-branch of Chongqing Commercial Bank), and the card can be used after 3 working days. If it is necessary to return the card, it shall be handled according to Article 3 of card return.
(3) Change the card
If the IC card can't be used normally for some reason, you can go to the IC card issuing department for verification with the valid certificate used at the time of purchase (collection), the IC card application registration form and the charge receipt. It is the quality problem of IC card, and it is changed for free; For the man-made damage of passengers, it is necessary to pay a deposit or compensate 25 yuan for the card replacement fee. The balance of the original card will be transferred to the new card.
(4) card withdrawal
IC cards can be returned according to passengers' requirements. When returning the card, you need to bring the valid certificate of purchase (collection), IC card application registration form and charge receipt to the IC card online recharge card sales point (Linjiangmen Sub-branch and Lianglukou Sub-branch of commercial bank) for processing. If the IC card is returned in good condition, the card depreciation fee 5 yuan will be charged when the card is returned.
1. When the ordinary card is returned, the compensation will be deducted according to 1 yuan every month, and the remaining compensation and the balance in the card will be returned in full.
2. When returning the discount (monthly pass) card, the recharge balance of the unused month (used in that month, and the corresponding amount of the remaining times is not refundable) and the 25 yuan deposit will be refunded. If the electronic wallet function is turned on, it will be treated as an ordinary card.
3. When the free card is returned, 25 yuan deposit or 25 yuan compensation will be returned to deduct the balance and the balance in the electronic wallet.
4. The anti-counterfeiting trademarks on adult and student discount (monthly pass) cards and free cards are not allowed to be damaged, and photos are not allowed to be changed, otherwise the cards cannot be returned.
(4) asking
Passengers with IC cards can check the balance in the card at each recharge point. If you have any questions during use, you can contact the distribution department of Yucheng One Card Company. Address of IC card issuing department: No.329 Minsheng Road, Yuzhong District18th Floor; Tel: 637055 17
The handling place is:
No.20 Linjiang Road, Jiefang North 2- 1 023-63843453
Crown escalator at Lianglukou 023-63622432
Zhongshan 3rd Road, Shangqing Temple 17 1No. 023-63638275
Renmin Road 148 (Daxigou) 023-63852442
No.613 Hanyu Road, Shapingba District 023-65420 147
No.366 Xiaolongkan Street, Shapingba (Shi Nianpan) 023-65420 105
South Gate of Sanjia Plaza-Huayu Plaza, Shapingba District D133-N 023-65410801
No.2, 2nd Street, Keyuan 1st Road, Shiqiaopu 023-6863657 1
No.40 Daping Branch Road (next to the tram company) 023-688 15337
Yangjiaping Zhujiang Road 19 and 1 023-68453937
Building 5, Peanut Castle, dadukou district (next to Xinshan Village Police Station) 023-689 10970
No.6 Nanping East Road 023-62835967
Danzishijie Farmers' Market 1No. (opposite No.11 Middle School) 023-62503597
Jiangbei Jianxin East Road Customs 1 12 Next to the station 023-67538650
No.32-52 Jianxin East Road, Jiangbei 2-4 023-678689 10
405 Guanyin Bridge Starting Station, Jiangbei District (above the First Hospital of Jiangbei District) 023-6778742
Back Gate of 608 Main Station of Yubei Road 2 Branch Road 023-67849460
Commercial bank point
Chaotianmen Sub-branch: No.7 Datong Street 023-63846902
Zheng Sha Street Sub-branch: No.37 Zheng Sha Street 023-89055025
High-tech Zone Sub-branch: No.50, Yuzhou Road, Shiqiaopu 023-68604996
Daping Sub-branch: 12 1 Changjiang Second Road 023-688 10883
Yangjiaping Sub-branch: Laodong Road Sancun 1 Building (opposite Gome) 023-68890835
Caiyuanba Sub-branch: Bund Mall 1 Building 3, Community 023-63663834
Lijiatuo Sub-branch: Manager, Floor 023-62853736, No.5 Mawangping Street, Lijiatuo
Jianxin West Road Sub-branch: No.2 Jianxin South Road 023-67867322
Jianxin North Road Sub-branch: 023-675 1545 1
Yubei Sub-branch: No.5 Songshuqiao Road 023-676 10904
Wulidian Sub-branch: No.96 Jianxin East Road 023-67856725
Online point of commercial bank
Lianglukou Sub-branch: Zhongshan Third Road 139 (Hilton Hotel).
Linjiangmen Sub-branch: City Plaza 023-63768727, Linjiang Road 19.
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1. Fixed-point and commercial banking outlets only carry out card sales and recharge business.
2. On-line points of commercial banks carry out business of card cancellation, recharge, loss reporting, card transfer and card return.