1 14 traditional services:

1. Priority number reporting (recommended by industry): When the user requests uncertain number information, such as a product, an industry or a project operated by an industry, 1 14 will report the telephone number of the enterprise.

2. Voice call number (voice broadcast): Enterprises and institutions (including private owners) can publish their profiles, business information or product information on the 1 14 platform. When the user inquires the telephone number of the company, he can play the recorded voice information.

3. Brand inquiry: When a user requests a number inquiry based on a legally registered brand or trademark, the platform 1 14 can inquire the phone number of the manufacturer, directly affiliated company or specialty store corresponding to the brand that has handled this business.

4. Query transfer: If you handle the query transfer business, the directory assistance can directly transfer the traffic to your phone, and the directory assistance staff does not need to dial again. It is convenient for users and won't let you miss any opportunities. "Don't bother to remember complicated telephone numbers, just dial 1 14 and call them by their first names." .

5. Temporary number declaration: Telephone numbers temporarily used by enterprises for business promotion, such as lottery numbers and concert ticketing hotline, can be temporarily announced in 1 14 system.

6. Enterprise Title: When customers dial 1 14 to inquire about the number, they can play a "title guide tone" before the automatic voice number reporting, such as (please record the number of a company or product).

7. Column name query (registered name): provide users with a multi-name query service for mobile phones, and users can query whether they use a practical name or a registered name on 1 14.

8. Ordering number reporting: according to the customer's application, multiple telephone numbers under the customer's corresponding names are sorted in the 1 14 system, and their playing order is re-determined to provide personalized number reporting service.

9. Media extension: Commercial customers can submit information published by radio, television, newspapers and other media to 1 14 platform and convert it into voice information. Ordinary users can dial 1 14 to provide information such as media name, time, general content, etc. to understand the specific voice information content.

Extended data:

1 14 value-added services:

1, Legal Counsel:

Unicom's telephone navigation "116114 legal adviser" service is an information service product combining modern communication technology with traditional legal services. Mainly to provide users with enhanced legal awareness, prevent legal hidden dangers, and provide opinions and suggestions on practical legal issues.

2. Educational navigation:

"Education Navigation" is a value-added service developed by China United Network Communication Co., Ltd. in cooperation with relevant partners in the field of education. It provides online learning consultation and education information for users through fixed telephones, mobile phones and the Internet.

3. Health consultant

"116114 health consultant" is a comprehensive, professional and convenient value-added service provided by China Unicom to family and individual customers through the unified service support platform in the province, supplemented by voice, SMS and email. ?

Baidu Encyclopedia-114 (114 directory assistance)