In recent years, e-commerce has become more and more popular, which has greatly facilitated our lives, and many people have become accustomed to online shopping. Therefore, more and more companies and merchants are targeting mall mini-programs and want to sell their products through such mini-programs.
For friends who are preparing to develop mall-type mini programs, you need to understand in advance what functions mall-type mini programs can achieve and through which methods they can be realized before development. Only in this way can you develop mini programs. Only then can we be aware of it. So, what are the functions of mall mini-programs? Let’s take a look at Orange Fox website building below.
1. Online ordering and online customer service functions
A very important function in the mall mini program is to allow users to place orders and purchase products directly within the mini program and directly Use WeChat to pay. Therefore, for mall mini-programs, functions such as payment interface, shopping cart, and consolidated payment for all products are indispensable.
The second is the online customer service function. Users will have various problems during the shopping process, so there must be an online customer service function so that when users have any questions, they can Communicate and understand directly with customer service. Solving customer doubts in a timely manner can increase the probability of users placing orders.
2. Order query function, delivery method can be selected
After the user completes the payment, the mini program should provide the order number, logistics number and other information to facilitate the user to query the location of the package. In addition, it is also convenient for enterprises and merchants to count sales and other information during future inventory. Therefore, for a shopping mall applet, the order query function is essential.
Secondly, there is the choice of delivery method. Usually physical products are sent directly to customers via express delivery, but for some service products (such as cleaning services), appointment services should be provided to allow users to make their own orders. time, so that users can choose to enjoy the service at their leisure. For reservation-based products, merchants can communicate with customers online and send information about successful reservations to customers through the mini program mall, so that both merchants and consumers can arrange their time reasonably, which can not only improve the user experience, It can also greatly improve the work efficiency of merchants.
3. Issue vouchers and hold limited-time flash sale services
Reasonable use of publicity platforms to carry out activities has always been something that merchants need to constantly learn. Within the mini program platform, merchants can unlimitedly use their business acumen. Personalized mini program content can be updated at any time according to the merchant's ideas and requirements. Merchants can issue discount vouchers to some consumers, such as those who apply for membership cards, those who purchase over a certain amount, etc., to increase product repurchase rates. For new users of the store, merchants can also organize limited-time flash sale discount services to increase the attention of the small program mall, increase customer flow, and expand the number of potential customers. In addition to increasing customer flow, this is a very good publicity model. For details, please pay attention to Orange Fox Website Construction
Of course, in addition to the above functions, mall mini-programs also have many functions that can be implemented, which need to be developed according to the needs of enterprises and merchants. Therefore, for enterprises and merchants, For merchants, they must determine what functions they roughly need before developing. In addition, when choosing a small program development company or team, you should also do more research and try to choose a team like Shanghai Huangpu Digital Business District with a strong background, professional technical team, and many years of development experience. Only in this way can you develop a product that is suitable for the enterprise. , small programs for merchants’ own needs.