Be careful and don’t cry in front of the patient to avoid causing mental stress to the patient. When talking to patients, you should speak softly and say words of comfort and encouragement to increase the patient's courage to overcome the disease. Visitors should not stay in the ward for too long, generally about ten minutes is appropriate.
12. International and domestic flights should arrive at the airport in advance. International flights need to arrive at the airport 1 hour in advance. You need to arrive at the airport half an hour in advance for international flights.
13. From an etiquette perspective, what matters should be paid attention to in the text of the speech?
(1) The logic must be clear, don’t be confused, and don’t know what to say; (2) Stay close to the topic, don’t ramble, and go off topic;
(3) Keep the main points in mind. If there is room for improvement, don't let things slip and drag your feet.
14. What should the speaker pay attention to when using facial expressions?
(1) Focus and highlight the role of eyes; (2) Facial expressions must be consistent with spoken expressions;
(3) Facial expressions must be varied; (4) ) Facial expressions must be natural.
15. Methods to improve meeting efficiency
(1) Concentrate (2) Compress content (3) Limit time (4) Improve the format
16. Briefly describe the order in which two people are introduced to each other in social situations
(1) First introduce the man to the woman; (2) First introduce the young man to the older man; (3) First introduce the guest to the host ;
(4) First introduce the unmarried to the married; (5) First introduce the person with a higher position to the person with a lower position.
17. Briefly answer the "six don'ts" of cell phone etiquette.
(1) Do not actively ask for other people’s mobile phone numbers; (2) Do not borrow other people’s mobile phones under normal circumstances;
(3) Do not show off the functions of your mobile phone to others, or Watch others sending text messages, etc., and do not take secret photos of others;
(4) There is nothing wrong with using personalized ringtones, but do not use ringtones with uncivilized content;
(5) Do not Use mobile phones near hospital emergency rooms; (6) Do not use mobile phones on airplanes.
18. Briefly answer the dance etiquette.
1. When the dance music starts, the man walks solemnly in front of the pre-selected woman, stretches his right hand forward, bows slightly, nods with a smile, and then says softly, "Please dance." Let’s dance, okay?”
2. If the invited lady has a boyfriend present, she should politely seek her boyfriend’s permission before inviting his girlfriend.
19. What should I do if the woman rejects the invitation to dance?
When asking to dance, if you are rejected by the woman, don’t be angry or discouraged. Just take a step back, say "I'm sorry", and then turn around and find another dance partner.
20. What are the taboos in social activities? (1) Avoid joking too much (2) Avoid getting angry casually (3) Avoid using harsh words to hurt others (4) Avoid gossiping
(5) Avoid talking without trust (6) Avoid being disheveled (7) Avoid being ungrateful (8) Avoid disrespecting women
21. How to improve your own cultivation level (1) Improve your ideological and moral quality; (2) Expand your knowledge and improve your cultural literacy and cultural taste;
(3) It is necessary to enrich the literary style and literary connotation of mythical language; (4) It is necessary to establish a good language image.
22. Basic principles of business negotiation (1) Seek truth from facts, be objective and fair; (2) Know yourself and the enemy, and be prepared; (3) Mutual benefit, and strive for a win-win situation; (4) Compromise appropriately, and find the middle ground. Progress; (5) Respect opponents and treat each other in a friendly manner; (6) Convince others with reason and negotiate on an equal footing; (7) Separate personnel and keep public and private affairs clear; (8) Observe disciplines and laws and act in accordance with the law.
23. Briefly describe the handshake etiquette between the guest and the host
When the guest and host shake hands, the host should extend his hand to the guest first to express welcome. When receiving guests at the airport, hotel, or conference room, regardless of whether the guest is a man or a woman, the host should extend his or her hand first. But when leaving, as the host, you don't have to reach out first, so as not to be suspected of urging the guests to leave quickly.
24. Briefly describe the handshake etiquette between men and women
Generally, men should wait for the woman to extend her hand first and then reach out to shake it. When a man shakes hands with a woman, he usually only holds the woman's fingers. Don't hold it too tightly or for too long, just 2 to 3 seconds.
If the upper-class aristocratic woman participating in the negotiation reaches out her hand first and makes a downward gesture, the man can gently lift her fingertips and kiss her. Sometimes when a man confirms that a woman is willing to shake hands with him, he may as well extend his hand; if a woman refuses the hand extended to her without any reason, it is considered rude.
25. Briefly describe the sequence of introductions during the negotiation process
1. In business activities, the etiquette rules for introductions are: regardless of gender, age or child, the person with a lower status should be introduced first. To introduce or introduce to someone of higher status. 2. In large-scale business negotiations, the negotiators or persons in charge of both parties generally introduce their respective negotiators to each other. If a representative of one party introduces negotiators from both sides at the same time, he should introduce his own party's staff first, and then introduce the other party's staff to show respect for the other party's representatives.
26. The order of pouring wine
When pouring wine, the waiter stands on the right side of the guest, facing the guest, stretches out his right arm to pour, and the mouth of the bottle and the mouth of the cup are aligned. Keep a distance of 1 cm, and fill the red wine to half the capacity of the glass; pour white wine, white wine, and champagne to 2/3 of the glass; and pour brandy to 1/5 of the glass. Change the position every time you pour a glass. It is not allowed to pour wine for the left and right guests at the same position.
27. The main ethnic festivals of the Hui people
The main ethnic festivals of the Hui people are: Eid al-Fitr, which falls on October 1 of the Islamic calendar, and Eid al-Adha, which falls on December 10 of the Islamic calendar. Sun and Mawlid, March 12th in the Islamic calendar.
28. Briefly describe several occasions when the national flag is flown in foreign affairs activities
1. According to the norms of international relations, when a head of state or government visits the territory of another country, he or she must fly the national flag at his or her residence and Flying the national flag (sometimes the flag of the head of state) on vehicles is a diplomatic privilege. 2. When a host country receives a visiting foreign head of state or government, it is considered a formal act to fly the national flag (or the flag of the head of state) of the other party (or both parties) on the hotel where the distinguished guest is staying or on the car where the distinguished guest is staying at a grand occasion such as the place where the welcome and farewell ceremony is held. A courtesy. 3. It is internationally recognized that a country’s diplomatic representatives have the right to fly their country’s flag in their offices or official residences and on vehicles in the receiving country. 4. At international conferences, in addition to flying the national flags of participating countries at the venue, heads of government delegations of various countries also fly their national flags in some places or vehicles in accordance with the relevant regulations of the conference organizer. Some international events such as international expositions and world sports competitions often fly the national flags of the countries concerned.
29. How to introduce yourself and others when meeting for the first time?
Self-introduction: 1) Pay attention to the traditional and simplified introduction content (1) Start by introducing the meaning of your name (2) Start with your zodiac sign (3) Start with your professional characteristics 2) Pay attention to self-introduction The art of introducing others: 1) Master the order of introduction (1) Introduce men to women first; (2) Introduce young people to older people first; (3) Introduce guests first Giving principle (4) First introduce the unmarried to the married; (5) First introduce the person with the lower position to the person with the higher position. When the introducer is of the same gender or age, or it is difficult to identify his or her identity or status at the moment, you can first introduce the person you are familiar with to the person you are unfamiliar with. 2) Pay attention to the etiquette of introduction.
30. A brief handshake etiquette.
1. As a courtesy when meeting, shaking hands has established rules and requirements. Men who wear gloves should take off their gloves before shaking hands, put them away or hold them in their left hand, and then shake hands. 2. When shaking hands with multiple people at the same time, be careful not to cross the handshake. Do not shake hands with two people at the same time, nor should you shake hands with the person in the middle. You should wait for others to shake hands first, and then extend your hand. 3. In a meeting place where there are many people coming, you can just shake hands with the host and acquaintances and nod to others. 4. Except for special circumstances, you should usually shake hands while standing instead of sitting down; it is better to shake hands with the right hand.
Secondly, the strength of the handshake and the length of the handshake often indicate the degree of enthusiasm for the other party. Under normal circumstances, the handshake should be done with appropriate force and for about 2 seconds. When friends meet again after a long separation, the handshake can be longer and stronger, and you can shake it up and down, but don't do it too hard to avoid hurting your friend's hand. Being overly enthusiastic will have the opposite effect. 5. When men and women shake hands, the woman only needs to gently extend her palm; the man can hold the woman's fingers and hair slightly. Do not hold the woman's hand with both hands, nor hold it too tightly, nor hold it for too long.
31. What are the precautions when accepting business cards?
When handing or receiving a business card, if it is one-way handing or receiving, it should be handed with both hands; if both parties exchange business cards at the same time, they should hand it with the right hand and receive it with the left hand. After taking the other party's business card, they should nod and thank each other sincerely. Say a few polite words such as "Nice to meet you" and look at the business card carefully. It is best to read the other person's name and position (title) softly to show respect. To store business cards properly, you can put the business card in your coat pocket, put it in a business card holder, or temporarily place it in a conspicuous place on the table. Be careful not to put anything on the business card.
32. What details should you pay attention to when wearing a suit?
Suits are becoming more and more popular among people because of their beautiful design, simple and smooth lines, strong three-dimensional effect and wide adaptability. It has become almost universal clothing, suitable for men, women, old and young. The suit is 70% in the making and 30% in the wear. The selection and matching of suits is very particular. When choosing a suit, you must consider color, size, price, fabric and workmanship, and you must not ignore the shape, lines and proportions. A suit does not necessarily have to be made of high-end materials, but it must be cut to fit and neat and straight. Choose a monochromatic suit with darker, calmer colors, no obvious patterns, but higher-end fabrics. It is suitable for a wide range of occasions, has a long wearing time, and has a high utilization rate.
33. When wearing a suit, you should follow the following etiquette principles:
1. The color of the upper and lower parts of the suit should be consistent. In terms of matching, two of the suits, shirts, and ties should be plain colors.
2. Leather shoes must be worn when wearing a suit. Casual shoes, cloth shoes and travel shoes are not suitable.
3. The color of the shirt worn with the suit should be coordinated with the color of the suit and cannot be the same color. White shirts look great with suits of any color. Men should not wear brightly colored plaid or patterned shirts on formal occasions. The shirt cuffs should be 1-2 cm longer than the suit cuffs. You must wear a tie when wearing a suit on formal and solemn occasions, but not necessarily on other occasions. The shirt collar buttons must be fastened when wearing a tie, and the shirt collar buttons should be unbuttoned when not wearing a tie.
4. Suit buttons can be divided into single row and double row, and the button tying method should be particular: double-breasted suits should have all buttons fastened. Single-breasted suit: One-button, buttoned up dignifiedly, open and unrestrained; two-buttoned, only buttoned with the top button, it is fashionable and orthodox, only buttoned with the bottom button, it is bold and trendy, and buttoned with all buttons, it is rustic, both If it is not fastened open, it is chic and handsome. If it is fully buttoned or only the second button is buttoned, it does not meet the standards. If it is three buttoned, it is standard if it is buttoned with the top two buttons or only the middle button.
5. It is not advisable to put too many things in the jacket pockets and trouser pockets of the suit. Don't wear too much underwear when wearing a suit. It's best to wear only one shirt in spring and autumn. Don't wear a cotton sweater under a shirt in winter. You can wear a woolen sweater outside the shirt. Wearing too much bulk will ruin the overall beauty of the suit.
6. The color and pattern of the tie should be coordinated with the suit. When wearing a tie, the length of the tie should reach the belt buckle, and the tie clip should be worn between the fourth and fifth buttons of the shirt.
7. The trademark label on the cuffs of a suit should be removed, otherwise it will not comply with the dress code of suits and will make people laugh in elegant occasions.
8. Pay attention to the maintenance of your suit. The way you maintain and store your suit has a great impact on its shape and service life. High-end suits should be hung in a ventilated place and often dried in the sun. Pay attention to insect-proof and moisture-proof. If there are wrinkles, you can hang them in the bathroom after bathing, use steam to unfold the wrinkles, and then hang them in a ventilated place.
Women: When women wear suits, trousers (skirts) or cheongsam, they need to wear flesh-colored trousers or pantyhose. They are not allowed to go bare-legged or wear colored stockings or socks.
When wearing a shirt, the color of the underwear and the shirt should be close and similar; when wearing a skirt with thin fabrics, a petticoat should be worn.
Men: When men wear suits or uniforms when attending formal occasions, they must adhere to the three-color principle, that is, the colors on their bodies cannot exceed three colors or three color systems (leather shoes, belts, and bags should be of one color or color Department), nylon stockings and white socks cannot be worn.
Usage of tie clip: It should be used when wearing a suit. That is to say, it is not necessary to use a tie clip when only wearing a long-sleeved shirt, let alone when wearing a jacket. When wearing a suit, pin the tie clip in a specific position, that is, counting from top to bottom, between the fourth and fifth buttons of the shirt, pin the tie clip on, and then button the suit jacket. , the tie clip should generally not be visible from the outside. Because according to the rules of cosmetic etiquette, the main purpose of accessories like tie clips is to fix the tie. If it is slightly exposed, it is acceptable. If it is pinned too high, or even close to the collar button of the shirt, it will appear too showy.
34. What etiquette should be paid attention to when inviting dance partners to a dance?
Under normal circumstances, men should take the initiative to invite women politely; if it is a superior-subordinate relationship, regardless of gender, the subordinate should take the initiative to invite the superior to dance. When a man invites a woman to dance, he can walk up to the woman, look at her gently, bow slightly, and politely ask her: "Can I ask you to dance?" When the woman says "yes", the man says Tentatively stretch out your right hand; if the lady does not give it to him immediately, the gentleman can say "please" and then let the lady walk in front, let her choose a place in the dance floor, and then the gentleman will lead her to dance. If a woman is unwilling to dance with a certain inviter, or is not familiar with a certain dance step and does not want to make a fool of herself, or really wants to take a break, she can use some excuses, such as: "I'm sorry, I feel a little tired and want to sit down for a while." "Thank you. , but my friend is looking for me, so I have to excuse myself." Women should never remain silent when facing a man's invitation. Whether it is out of shyness or arrogance, it will embarrass the man. After a woman politely refuses a man's invitation, she should not dance with other men until the song is over. Don't invite one of your lovers to dance, because most lovers don't want to be disturbed by others. When your lover is invited by others, be generous, don't stop it, and don't look unhappy.
35. How should we welcome guests from afar?
Welcoming and seeing off is a common social etiquette in official activities. Although the specifications of welcome and farewell activities in official activities vary, and the ceremonies are complex and simple, welcome and farewell are indispensable in almost every reception event. During the reception process, attention must be paid to the arrangement of welcome and farewell activities.
The greeting staff should be prepared to welcome the guests before they arrive and arrange all aspects of the welcome and send-off. The greeting personnel should arrive at the airport, station or terminal in advance on the premise of accurately grasping the arrival time of the other party to show respect for the other party. After the guests arrive, the greeting personnel should come up and shake hands, first greetings such as "It's been a hard journey", "Welcome to our beautiful city", etc., and then the two parties should introduce each other. If a guest has a lot of luggage, special staff should be arranged to count, transport the luggage, and assist guests with baggage pickup or check-in procedures. The host must arrange a hotel for the guests to stay in advance. When guests arrive and leave the hotel, there are many specific matters, and relevant matters must be coordinated. The farewell personnel should know the exact time of departure of the other party in advance, arrive at the hotel where the guest is staying in advance, and accompany the guest to the airport, station or pier; they can also go directly to the airport, station or pier to wait for the guest and say goodbye to the guest. Before the guests board the plane, train or ship, the farewell personnel should shake hands with the guests one by one in a certain order and say goodbye.
36. What should we pay attention to during meetings and talks?
(1) When meeting and negotiating, proper and correct introduction etiquette is very important. Whether it is a third party introduction or a self-introduction, pay attention to the order of introduction.
1. When the interviewer is talking, other people should listen carefully and should not whisper to each other or look at irrelevant materials.
2. When talking, your expression should be natural, your language should be kind and friendly, and your expression should be appropriate. Use humor to consider the situation and the person.
3. Be good at listening to what the other person has to say and give others a chance to express their opinions.
4. Avoid useless arguments.
5. Correctly grasp the time of meetings and talks.
37. Briefly describe the order in which two people are introduced to each other in social situations
(1) First introduce the man to the woman; (2) First introduce the young man to the older man; (3) Introduce the guest to the host first;
(4) Introduce the unmarried person to the married person first; (5) Introduce the person with a higher position to the person with a lower position first.
38. Briefly answer the "six don'ts" of cell phone etiquette.
(1) Do not actively ask for other people’s mobile phone numbers; (2) Do not borrow other people’s mobile phones under normal circumstances;
(3) Do not show off the functions of your mobile phone to others, or Watch others sending text messages, etc., and do not take secret photos of others;
(4) There is nothing wrong with using personalized ringtones, but do not use ringtones with uncivilized content;
(5) Do not Use mobile phones near hospital emergency rooms; (6) Do not use mobile phones on airplanes.
39. Briefly describe the handshake etiquette between the host and the guest
When the host and guest shake hands, the host should first extend his hand to the guest to express welcome. When receiving guests at the airport, hotel, or conference room, regardless of whether the guest is a man or a woman, the host should extend his or her hand first. But when leaving, as the host, you don't have to reach out first, so as not to be suspected of urging the guests to leave quickly.
40. Briefly describe the handshake etiquette between men and women
Generally, men should wait for the woman to extend her hand first and then reach out to shake it. When a man shakes hands with a woman, he usually only holds the woman's fingers. Don't hold it too tightly or for too long, just 2 to 3 seconds.
If the upper-class aristocratic woman participating in the negotiation reaches out her hand first and makes a downward gesture, the man can gently lift her fingertips and kiss her. Sometimes when a man confirms that a woman is willing to shake hands with him, he may as well extend his hand; if a woman refuses the hand that has been extended to him without any reason, it is rude.
41. Briefly describe the sequence of introductions during the negotiation process
1. In business activities, the etiquette rules for introductions are: regardless of gender, age or child, the person with a lower status should be introduced first. To introduce or introduce to someone of higher status. 2. In large-scale business negotiations, the negotiators or persons in charge of both parties generally introduce their respective negotiators to each other. If a representative of one party introduces negotiators from both sides at the same time, he should introduce his own party's staff first, and then introduce the other party's staff to show respect for the other party's representatives.
42. The order of pouring wine
When pouring wine, the waiter stands on the right side of the guest, facing the guest, stretches out his right arm to pour, the mouth of the bottle and the mouth of the cup Keep a distance of 1 cm, and fill the red wine to half the capacity of the glass; pour white wine, white wine, and champagne to 2/3 of the glass; and pour brandy to 1/5 of the glass. Change the position every time you pour a glass. It is not allowed to pour wine for the left and right guests at the same position.
43. Briefly describe several occasions when the national flag is flown in foreign affairs activities
1. According to the norms of international relations, when a head of state or government visits the territory of another country, he or she must fly the national flag at his or her residence and Flying the national flag (sometimes the flag of the head of state) on vehicles is a diplomatic privilege.
2. When the host country receives visiting foreign heads of state or government, it should fly the national flag of the other party (or both parties) (or Flag of the Head of State) is a courtesy.
3. It is internationally recognized that a country’s diplomatic representatives have the right to fly their country’s flag in their offices or official residences and on vehicles in the receiving country.
4. At international conferences, in addition to flying the national flags of participating countries at the venue, heads of government delegations of various countries also fly their national flags in some places or vehicles in accordance with the relevant regulations of the conference organizer.
5. Some international events such as international expositions and world sports competitions often fly the national flags of the countries concerned.