Social etiquette refers to people's basic qualities and communicative competence in the process of interpersonal communication.

Basic etiquette of workplace interview that college students should know. Socialization plays an increasingly important role in interpersonal communication in today's society. Through socializing, people can communicate with each other, build deep friendship and get support and help. Through socialization, people can exchange information and enjoy resources, which is of great benefit to their career success.

basic content

First, the method of asking for the other party's business card

1, transaction method. Is to hand over business cards to each other. As the saying goes, if you want to take it, you must give it first, and come instead of being rude.

2. Expression method. The expression is to state your intention clearly: Nice to meet you, sir (madam). Can I change my business card?

3. Humility method. If this person has a higher status and status, you can pave the way for him first. Just listening to your lecture was very enlightening. I feel that my communication art needs to be improved. Meet each other late. Now that I know that you are tired, it is not convenient to bother you. Do you think there is a chance to continue to ask you for advice in the future?

4. Contact information. If I am older and there is a female middle school student sitting opposite me, that is, 16 years old, I want to say that I want her business card. I can say: Nice to meet you. I hope to keep in touch in the future. I hope to see you again when I come to Shanghai next time. I don't know how to contact you more conveniently. If you don't want to give it to me, you can say: I'd better contact you later. ? The implication? I won't contact you in the future. ? This is a retreat.

Second, the rules of communication

1, if you want to succeed in interpersonal communication, you must do what the communication object needs and satisfy the other party under legal conditions.

In interpersonal communication, there are two things that you can't forget to handle well.

The first point is interaction, that is? Empathy? . Communication is centered on each other, so you deal with outsiders and you chat with others. The best topic is what the other person is good at.

The second point is effective communication. Generally speaking, women's evaluation of their appearance is positive. To put it bluntly, women generally think they look good. But sometimes she will pretend to be modest in front of her husband and boyfriend, and often say to each other: I look like a normal person. ? In fact, the answer she wants is the negation of negation.

3. There is a certain distance in interpersonal communication.

(1) intimacy distance. It is the distance between family, lovers and lovers.

(2) communication distance. Between half a meter and one and a half meters. When you get along with any stranger in business, it is the best distance.

(3) Etiquette distance. Also known as the distance of respect, for example, the distance between my podium and our audience is the etiquette distance. The distance between the two sides is between one and a half meters and three meters.

Third, instrument etiquette.

1. It is very impolite to point at others when talking. The teacher can refer to the lecture, but it is empty and not true. Pointing at other people's bodies is a lesson, pointing at other people's noses and heads is an insult.

It should be like this: turn your hands from bottom to top, palms up and fingers together, so that one person, two people and three people will look better. Of course not.

2. There are four main points in instrument etiquette: pay attention to the modification of appearance; Pay attention to makeup; Pay attention to manners; Watch your face.

(1) revised basic etiquette.

The first problem in instrument decoration is the appearance decoration. There are several points of decoration: hairstyle, face, mouth, and the one bordering on appearance is the hand, because when I teach like this, the hand sometimes moves to the face, so it is actually a part of this piece.

The most important thing is that the hairstyle is neat, standard, moderate in length and suitable for you.

In addition to neatness, the most important thing for facial decoration is to pay attention to beard, nose hair and ear hair, and try to ensure that there is no peculiar smell or foreign body in the mouth.

(2) the basic etiquette of makeup.

Make-up should be natural, it is best to use a series of cosmetics; All parts of makeup should be coordinated; Avoid crowds when putting on makeup.

Fourth, dress etiquette.

1. It is very important etiquette for men to wear ties on more important occasions. And the matching clothes are exquisite.

(1) If you wear a suit without a tie, this suit will be tasteless. On the other hand, you don't have to wear a tie when you don't wear a suit

(2) Fashion people generally don't need tie clips. There are only two kinds of people who wear tie clips for suits: the first kind is people in uniform. Industry and commerce, taxation, police, soldiers, Mr. Air. The second kind of people are big leaders and big bosses.

2. foster strengths and avoid weaknesses. If my neck is short, I won't wear turtle neck. I wear a u-neck or v-neck dress, revealing part of my chest and pretending to be my neck. I have short legs and try not to wear miniskirts.

3. distinguish between occasions. Office occasions: solemn and conservative; Social occasions: fashion personality; Leisure occasion: comfortable and natural.

Step 4 follow the routine. Experienced people know that things can't be put in these two pockets under the suit jacket, and the thread of that pocket shouldn't be opened after the smart people buy the suit.

5. The most important game rule of wearing a suit, we call it three. Three? .

( 1)? Tricolor principle? When wearing a suit, you should not wear more than three colors, including top, bottom coat, shirt, tie, shoes and socks, and the whole body color should be within three colors. This is the tricolor principle.

(2)? Trinity law? Wear a suit or suit when going out on important occasions. Shoes, belts and briefcases should be the same color, and black is the first choice. Women wear fashion, men wear brands. The former pursues fashion, while the latter pays attention to taste and grade.

(3)? Three mistakes? The trademark on the sleeve has not been removed; This is a very important occasion, wear a jacket, shirt and tie; There are problems with socks on important occasions. White socks and nylon stockings don't go with the suit.

6. Six taboos for dressing in professional occasions: excessive clutter; Too bright; Overexposure; Excessive perspective (attention should be paid to underwear that cannot be seen through the coat on important occasions); Too short; It is too tight.

7. In very important occasions or work, especially when wearing uniforms, it is not appropriate to show your toes and sandals. It is ok to wear open-toed sandals in informal situations, but there is a rule of the game: no socks.

When people look at ordinary people in public, do they pay attention to them? Women look at the head, men look at the waist? . Women with social experience know that it is a basic courtesy to make up on important occasions, and make up is a respect for the communication object and others. A man of status and position won't hang anything around his waist.

Verb (abbreviation of verb) ornament etiquette

Basic etiquette that should be paid attention to when wearing and using accessories: the less the better; Homogeneity and color; Conform to custom; Pay attention to collocation.

Intransitive verb gift etiquette

Gifts are a passport to interpersonal communication.

Information * * * Enjoy the platform "Basic Etiquette of Job Interview that College Students Should Know" (). When dealing with people, gifts are souvenirs. When dealing with enterprises, gifts are publicity materials. When giving gifts, we should put ourselves in others' shoes. That is, the gift you give to others should be what the other person needs. Of course, there is also a problem of doing what you can, and there is also a reasonable and legal problem, not to say that you can give whatever you want. But at least you should understand that the gift you send should not be hated or rejected by the other party. This is common sense. Besides, when you give gifts to others, you should at least understand this: Without my people? That is, emphasizing the uniqueness of gifts.

Several issues to consider when giving gifts;

1, to whom? I'm going to your house. I am gay, too. My general gift is often a gift that girls like. If they have children, the easiest thing is to target this gift at children. Of course, if there are elderly people in their family, especially the elderly, then we will target the elderly. In this case, everyone is happy, with the lowest cost and the highest income.

2. what to send. Pay attention to the timeliness of gifts; Pay attention to the uniqueness of the gift, namely:? Without my people? ,? He's better than me? .

3. portability.

4. where to send it. Gifts for business contacts should generally be given in the office to show seriousness. Private social gifts must be given in private places to show the difference between public and private. Official gifts and gifts from companies and enterprises are generally in two situations: first, when the competent leaders meet. For example, when I go to your company, the chairman of the board meets me, the chairman takes out a gift and gives it to me on behalf of the company, and a department manager takes it out and gives it to me on behalf of your department. This is far from the level. The second is to send it at the farewell banquet. It's an ending song, which was given when the guests came and when the host left. It's a good beginning and a good ending.

5. When can it be delivered? When visiting others, it is polite at home to give gifts at the beginning of the meeting. When guests leave, the host usually gives gifts.

6. How to send it. Whenever possible, we need to give gifts in person. In official activities, it is best to send it by the competent leader of the unit in person, which can improve the specifications of the gift. When I left, the chairman and general manager personally presented it to me, indicating that I was a guest of your company and was valued by senior leaders. Protocol equivalence? .

There are three points to pay attention to when accepting gifts:

1, natural and graceful. You can accept it. But if some gifts can't be accepted, you should explain the reason to the giver immediately: I'm sorry, I appreciate the gift you gave me, but our company has regulations that gifts, especially cash and securities, can't be accepted. Thank you for your kindness. Please take it back. ?

2.thank you.

(1) If you accept someone else's gift on the spot, you'd better express your gratitude verbally and shake hands with them if necessary. Appreciate each other's gifts.

(2) keep a low profile. Gift-giving is a kind of interpersonal communication. Keep a low profile in front of outsiders and don't say:? Who gave me this, who gave me this. ? People ask if there is anything to say, but if it is not necessary, there is no need to show off.

Seven, holiday etiquette

The best topic people talk about during the festival:

1, tell me about your current situation. Generally speaking, during festivals, it is good news but not bad news, especially for outsiders, because it will destroy the atmosphere.

2. Pay attention to timeliness. Is the most lively question at the moment.

Eight, telephone etiquette

1, the choice of time. After 10 in the evening and before 7: 00 in the morning, there is no big problem. Don't call in an emergency.

2. Don't call while eating.

Don't call if there is nothing important on holidays.

Personal calls are made at home, while office calls are made at the office. Don't take advantage.

5. To make a long story short, don't talk nonsense and say nothing.

6. Introduce yourself. A well-trained person should introduce himself naturally after picking up the phone.

7. It is a repetitive point to imply that the other party terminates the call standardization.

8. The speaker hangs up first, and the person with high status hangs up first.

Nine, introduce etiquette

1, get started at the right time.

2. Introduce the protagonist. Generally speaking, people with low status need to explain the situation to people with high status first. The host should introduce the guests first.

3. Who will be the introducer? When there are guests at home, it is the bounden duty of the hostess to introduce them to social occasions, banquets, dances and family gatherings.

In general official activities, office directors, leading secretaries, receptionists, proprietors and public relations personnel are all professionals, and one of their duties is to see them off.

4. The order of introduction. The standardized approach is to introduce the host first. Communicative etiquette tells us to introduce the high-ranking party first, and then introduce the low-ranking party.

5. Grasp the opportunity for business introduction. In other words, when consumers or your target audience are interested, you can make an introduction and act according to circumstances, and the effect may be better.

There are four words that need your attention when making a business introduction: no one has me; People are superior to me; People are superior to me; Honest and honest. Besides, we should respect our competitors. Don't slander others when introducing your business.

X. handshake etiquette

1, the order of reaching out. In general social intercourse, the standard order of reaching out when shaking hands should be that the person with high status comes first, that is, the person with high status reaches out first. For example, when a man shakes hands with a woman, the woman usually holds out her hand first. If there are guests at home and work, the host should reach out first, and the host should also reach out first to show his welcome to the guests. But if the guest leaves, the guest reaches out first.

3. the position of the hand. The standardized hand position should be that the palm is vertical to the ground and the fingertips are slightly downward. You shouldn't go straight, but you should stick out to the side. Palm is perpendicular to the ground, four fingers behind five fingers are close together, and thumb is properly opened. This is relatively standard.

4. Time. Generally, the best way to shake hands with others should be three to five seconds. Unless it is to show encouragement, sympathy and enthusiasm, the time can be slightly extended. But it won't take more than 30 seconds.

5. strength. The best way to shake hands is to use a little force.

6. hello. When shaking hands, greetings have two main points: talking; Match the expression.

Xi。 Seating etiquette

1, all other doors are closed. The important person is sitting in the front door of the room, and the other door is facing up.

2. Take the right as the top. The position facing the main entrance is the host's seat, and the host's right hand is the guest of honor.

3, the center is the top.

The first row is in the front.

5. The farther away from the door, the higher the position. For example, at a round table, the host faces the door, and the person closest to the door is the last seat.

6. In China, the left is higher than the right, and the front is higher than the back; Internationally, it is a rightist on high. Note: Left and right in seating arrangement refers to the left and right between the parties themselves.

7. When entering or leaving the door, guests or distinguished guests should be allowed to enter and exit first in first out when passing through the door, because the front is higher than the back.

Twelve, banquet etiquette

1, the environment of the banquet. The environment should be hygienic; The environment should be safe; The traffic should be convenient.

When you invite a guest to dinner, first of all, don't ask him what he likes to eat, but what he doesn't eat.

3. Toast. In social occasions, especially at the banquet table, a toast should be made clockwise. If I am the host, the first glass of wine is usually drunk with the person on my right, because the person on my right is usually the guest of honor. Then I go clockwise, my left hand, left one, left two, left three, left four, go clockwise. It is generally considered as a more auspicious direction, because we are advancing with the times.