Hello, thank you for your trust and support in Rongsheng. But the product you bought is not our Rongsheng product.

Rongshen’s online and offline models only have one trademark, “Rongshen” or “Ronshen”.

If you want to buy our Rongsheng refrigerator, it is recommended that you go to our Tmall official flagship store Rongsheng official flagship store or JD official flagship store Rongsheng ice washing brand flagship store or Suning official flagship store Rongsheng refrigerator official flagship store Genuine Rongsheng refrigerators can be purchased in any store.

Rongsheng official website: Rongsheng official website

Similar to "ronshell", "Shenzhen Rongsheng" has nothing to do with the Rongsheng brand, so please be careful when purchasing.

In your case, you can keep the relevant purchase screenshots and call 12315 to make a complaint.