Most items can be returned without any reason. It is worth noting that due to the shelf life of food, returns are not accepted. In addition, after purchasing cosmetics in Japan for tax exemption, they must be put into a specific transparent bag. If the bag is torn, the cosmetics cannot be returned even if the cosmetics themselves are not opened.

The return and exchange procedures in Japan are very simple. If tourists want to return goods after purchasing them, they only need to take the goods and shopping receipts to the payment office to complete the return procedures. Tourists enjoy 8% tax exemption when shopping in Japan. After completing the return procedure at the payment office, tourists must go to the tax-free counter with their shopping receipts and passports to return the previous tax refund amount to the store.

Extended information

In addition, the United States and the United Kingdom also have relevant regulations for returning goods purchased in duty-free shops:

1. The United States

As long as the receipt is there, it can be returned or exchanged within 30 days without any reason.

Regarding returns, international tourists enjoy the same return policy as ordinary U.S. consumers. Even if the purchased clothing has been worn and the trademark has been cut off, as long as the invoice is present, it can be returned or exchanged within 30 days without any reason. Not only that, for cross-state tourists traveling in the United States, goods purchased at a chain store in one state can be returned or exchanged at a chain store of the same brand in another state, which to some extent reduces the risk of tourists' impulse shopping.

2. United Kingdom

General products have a no-reason return guarantee period of 14 to 28 days.

In the UK, except for some food products, products have a no-questions-asked return guarantee period of 14 to 28 days. The premise of returning goods without reason is that the goods are not damaged. For example, if tourists buy clothes, according to British law, they can return or exchange the goods even after ten days and a half month, as long as they hold a valid shopping receipt within the specified time period, without any additional conditions, and there is no need to pay handling fees or credit cards. fee.

As for discounted products, different shopping malls have different regulations. There is usually a 7-day no-reason return guarantee period. If it is "exchange only, no refund" or "no exchange, no refund", the store clerk will make it clear to you when paying.

People's Daily Online-Tourists can return clothes if they buy them after wearing them