Olay can only call the consultation service through official website telephone hotline 4008303000 for product authenticity inquiry, and the service time is 9:00-5:00 from Monday to Friday (except holidays). None of its domestic products have anti-counterfeiting codes.
Regarding the question of how OLAY should distinguish between authenticity and falsehood, I have listed several methods for distinguishing authenticity of Olay products in China for your reference:
1, look at the outer packing box. A. Is the postal code 5 10730? B.do you have a hygiene license and a production license? C. Is there a hygiene license approval number for special-purpose cosmetics (not all products, only for special-purpose cosmetics)?
2. Look at the packaging details. A, genuine packaging printing handwriting will be thin and clear. B, the photos on the genuine manual will be clearer, and the fake ones will be blurred.
3. Look at the trademark. Authentic trademarks are transparent stickers. Generally, you can't see the boundary of the glue if you don't look carefully, and fakes are easier to see.
4. Smell the product. Authentic products generally have a light taste, not pungent, while fake products have a very fragrant and inferior spice smell after opening.
5. Look at the production batch number. The genuine sample is the original mimeograph, and the formal suit is the steel seal. The production batch number and restricted use date of genuine bottled products are often marked on the bottom of the bottle.
6. Look at the logo of QS. The border of genuine QS logo is clear and thick, while the border of fake QS logo is vague and thin.